Lab37
Field Service Engineer
Warrendale, PA · Full-time
Sponsorship not specified$60k-$80kDetected 5 days ago
SolidWorksRoboticsMechanical DesignCommunicationCollaboration
About the role
- We believe that a stimulating and enjoyable workplace is key to driving innovation and achieving excellence.
- The base salary range for this role is $60,000 - $80,000 per year.
- Atoms accepts applications on an ongoing basis.
Responsibilities
- Support field escalations by partnering with triage, engineering, software, operations, and product teams to diagnose issues, capture context, and restore systems to operation.
- Develop, improve, and maintain service procedures, installation instructions, maintenance manuals, repair sequencing, and field checkout documentation.
Requirements
- Bachelor's degree or equivalent field experience in mechanical engineering or a related field.
- 2+ years of field engineering or maintenance experience
- Practical experience troubleshooting and repairing complex electromechanical systems.
- Ability to read and interpret mechanical drawings, electrical schematics, wiring diagrams, service procedures, and system documentation.
- Ability to lift up to 60 pounds and work on your feet for extended periods in field, customer, or production environments.
- Hands on experience with manufacturing and/or electronics soldering
- Travel to customer or field sites as required, including short-notice support for deployments, maintenance events, escalations, and system recovery.
Nice to have
- Basic experience in a CAD tool (Solidworks preferred)
Compensation
- The base salary range for this role is $60,000 - $80,000 per year.
- Base salary is just one part of your total rewards package.
- You may also be eligible for equity awards and an annual performance-based bonus.
- 8 paid holidays per year
Benefits
- Medical, dental, and vision insurance (multiple plans, incl.
- Company-paid life and disability insurance (short- and long-term).
- Optional supplemental life insurance for self, spouse, and children.
- Health Savings Account (HSA)
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Discretionary vacation days
- Paid Bereavement leave
- Paid Parental Leave
- Benefits Summary (USA Full-Time Exempt Employees):
Company info
- Lab37 Robotics, is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients.
- Job Description
- The Field Services Engineer is responsible for onsite support, maintenance, repair, installation, removal, and recovery of Lab37 robotic systems. This role works closely with triage, engineering, operations, and customer-facing teams to resolve escalated field issues, restore equipment to operation, document findings, and improve service procedures. The Field Services Engineer will support deployments and help build the processes and documentation needed to enable repeatable service work by internal teams and future third-party service partners.
- Lab37 Robotics, is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production.
- Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction.
- We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients.
- The Field Services Engineer is responsible for onsite support, maintenance, repair, installation, removal, and recovery of Lab37 robotic systems.
- This role works closely with triage, engineering, operations, and customer-facing teams to resolve escalated field issues, restore equipment to operation, document findings, and improve service procedures.
- The Field Services Engineer will support deployments and help build the processes and documentation needed to enable repeatable service work by internal teams and future third-party service partners.
- What we are looking for
- At Lab37 Robotics, every team member plays a vital role in shaping the future of food production, and we are committed to supporting our employees' growth and success.
- Join us at Lab37 Robotics and be a part of a forward-thinking company that's transforming the way the world approaches food production.
This listing is sourced directly from Lab37's careers page and normalized into a canonical job model.