Reevo
Builder - Onboarding and Implementation Manager (Early Career)
San Francisco
Sponsorship not specifiedDetected 12 days ago
Project ManagementHubSpotSalesforceCRMOnboardingCustomer SuccessCommunicationCollaborationMentoring
About the role
- You'll serve as both a trusted advisor and technical orchestrator, guiding customers through discovery, configuration, data migration, and go-live to ensure rapid time-to-value.
- Configuration & Data Management: Oversee system setup, data mapping, migration, and QA.
- Communicate clearly and proactively across customer and internal stakeholders.
Responsibilities
- Own the full post-sale onboarding process-from kickoff through go-live-ensuring each customer achieves measurable outcomes and adoption milestones.
- Partner with customer stakeholders to understand their GTM workflows, data models, and CRM objectives.
- Develop expert-level understanding across all Reevo modules (prospecting, enrichment, CRM, analytics, reporting) to provide guidance on best practices, capabilities, and technical limitations.
- Collaborate with technical teams on complex integrations or customizations.
- Drive multiple implementations simultaneously with structured plans, timelines, and risk mitigation.
- Partner with Product, Sales, and Customer Success to ensure smooth handoffs, resolve blockers, and feed back insights that accelerate product maturity and scalability.
- You build credibility with executives and end users alike, balancing empathy and assertiveness to keep projects on track.
- You manage multiple implementations with precision-clear plans, crisp communication, and a relentless focus on results.
- You're motivated by improving systems, discovering efficiencies, and scaling excellence through process design.
- Lead Customer Implementations: Own the full post-sale onboarding process-from kickoff through go-live-ensuring each customer achieves measurable outcomes and adoption milestones.
Requirements
- Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience).
- This role is required to be in-office (Santa Clara or San Francisco) 5 days a week.
Nice to have
- Experience working with CRM platforms (Salesforce, HubSpot, or similar).
- Proficiency with data management, integrations, and system configuration.
- Comfort with BI tools, analytics, and understanding customer data models.
- Startup DNA: resourceful, organized, and comfortable managing ambiguity while driving for results.
Compensation
- A highly competitive base salary and bonus structure, and early-stage equity that aligns your success directly with the company's growth.
Benefits
- Compensation: A highly competitive base salary and bonus structure, and early-stage equity that aligns your success directly with the company's growth.
- Comprehensive benefits: health, dental, and vision coverage, generous paid time off (PTO), plus additional benefits that support how you work.
Company info
- At Reevo, we're reimagining the entire revenue stack from the ground up, and we're doing it with speed. We're building software that orchestrates every go-to-market motion, enabling B2B teams to operate faster, smarter, and more collaboratively. By combining automation, intelligence, and a radically intuitive interface, we're helping companies unlock new levels of productivity and growth across marketing, sales, ops, and customer success teams.
- If you're excited about working on a product that reshapes how revenue teams work and being surrounded by curious, driven teammates, you'll feel right at home here. From day one, you'll get real ownership, real mentorship, and real impact. Our team of 100+ builders has over 30 exits under their belt, so you'll be in good company, and working alongside the best!
- As an Onboarding and Implementation Manager, you will lead customers through the most critical phase of their journey-bringing Reevo's CRM to life within their organization. You'll serve as both a trusted advisor and technical orchestrator, guiding customers through discovery, configuration, data migration, and go-live to ensure rapid time-to-value. This role blends deep product expertise, strong consultative skills, and disciplined project management to deliver seamless, high-impact implementations that set the foundation for long-term success.
- At Reevo, we're reimagining the entire revenue stack from the ground up, and we're doing it with speed.
- We're building software that orchestrates every go-to-market motion, enabling B2B teams to operate faster, smarter, and more collaboratively.
- By combining automation, intelligence, and a radically intuitive interface, we're helping companies unlock new levels of productivity and growth across marketing, sales, ops, and customer success teams.
- If you're excited about working on a product that reshapes how revenue teams work and being surrounded by curious, driven teammates, you'll feel right at home here.
- From day one, you'll get real ownership, real mentorship, and real impact.
- Our team of 100+ builders has over 30 exits under their belt, so you'll be in good company, and working alongside the best!
- As an Onboarding and Implementation Manager, you will lead customers through the most critical phase of their journey-bringing Reevo's CRM to life within their organization.
- This role blends deep product expertise, strong consultative skills, and disciplined project management to deliver seamless, high-impact implementations that set the foundation for long-term success.
Equal opportunity
- equal opportunity employer.
This listing is sourced directly from Reevo's careers page and normalized into a canonical job model.