Murgado Automotive Group

Automotive Service Advisor

Barrington, IL · Full-time

Sponsorship not specified$85k-$130kDetected 14 days ago

Communication

About the role

Conduct vehicle walk-around inspections and identify recommended maintenance or repair needs.
Explain service recommendations, estimated costs, timelines, warranty information, and available options in a transparent way.

Listen to customer concerns, document vehicle symptoms accurately, and create clear service repair orders.
Coordinate with technicians, service management, and other advisors to support efficient workflow and timely completion of repairs.
Maintain accurate customer, vehicle, work order, and invoice records in accordance with dealership procedures.
Deliver a high level of customer satisfaction by providing responsive, professional, and solutions-focused service.
This role is ideal for a customer-focused, organized professional who can clearly explain service recommendations, manage repair updates, and help deliver an exceptional dealership service experience.

Working knowledge of automotive service, maintenance, repair processes, and basic technical terminology.
Excellent organization, attention to detail, and ability to multitask in a fast-paced service environment.
Comfort using computer applications, service scheduling tools, and dealership management systems.
Valid driver's license and clean driving record required.
Apply Today If you are motivated, customer-focused, and ready to grow your career in automotive service, we encourage you to apply for the Infiniti Service Advisor position at Motor Werks.

Previous experience as an Automotive Service Advisor, Service Writer, or in a customer-facing automotive dealership role preferred.

Benefits and Perks: Competitive compensation package with opportunities for performance-based incentives.

Comprehensive benefits package, including health insurance, retirement plan options, and paid time off.

Greet customers in a friendly, professional manner and assist with scheduling service appointments.
Keep customers updated throughout the service process, including repair status, approval needs, and pickup timing.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
Full-time What You'll Do: Greet customers in a friendly, professional manner and assist with scheduling service appointments.
Motor Werks | On-site Motor Werks, a proud member of the Murgado Automotive Group, is hiring an Infiniti Service Advisor to serve as the primary point of contact between our customers and service team.

lor, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of prote

This listing is sourced directly from Murgado Automotive Group's careers page and normalized into a canonical job model.