mna
Associate Director, Operations
Edmonton, Alberta · Director · Full-time
Sponsorship not specifiedDetected 13 days ago
Computer VisionForecastingBudgetingOperations ManagementProcurementResearchLeadershipCommunicationCollaborationCritical ThinkingAdaptabilityMicrosoft Office
About the role
- This role will contribute to organizational planning and decision-making while overseeing core operational functions.
Responsibilities
- Support the Director in translating strategic direction into operational plans and outcomes
- Establish and maintain operational processes, procedures, and standards across departments
- Identify and address operational challenges and implement improvements
- Lead organizational budgeting processes in collaboration with program areas and finance
- Support ETR Leadership Team with financial planning, forecasting, program planning and reporting to the Director
- Monitor operational performance and support program delivery outcomes
- Provide oversight of IT service delivery to ensure reliable and secure support for staff and programs
- Support implementation of systems and tools that improve operational efficiency
- Support coordination and alignment of service delivery expectations
- Support development and implementation of operational policies and procedures
Requirements
- Minimum 5 years' experience in operations management, preferably in a multi-program or government-affiliated environment or a similar role.
- Experience contributing to organizational planning or leadership teams
- Strong understanding of Métis governance structures and community priorities
- Experience working with shared service models (e.g., IT, procurement, facilities)
- Knowledge of Métis culture and barriers to sustainable employment, and of challenges and socio and economic factors facing Indigenous individuals, particularly Métis.
- Experience working within an Indigenous or non-profit organization is a strong asset.
- Ability to work a regular schedule Monday - Friday, 8:30 AM - 4:30 PM, with weekend and evening availability, as required.
- The successful candidate will be a self-motivated individual with excellent interpersonal skills and proven leadership experience.
- Post-secondary education in Business Administration, Public Administration, or related field
- Proven ability to manage budgets, systems, and cross-functional teams.
- Other Requirements
- Travel within the province of Alberta is a requirement, even on short notice.
- Travel to and from various mobile unit locations.
- Reliable transportation and a valid Class 5 driver's license.
- Submission of a clear and Police Information Check.
Skills
- Skills & Competencies Demonstrated excellence in administrative and organizational skills.
Benefits
- Meaningful work in a fun and supportive work environment.
- Continuous Learning and Professional development.
- A comprehensive benefit package.
- Employer matching pension plan
- Generous time off policies.
- Participate as a member of Education, Training and Research (ETR) Leadership Team, contributing to organizational planning, priorities, and decision-making
- Serve as the primary operational liaison between the Education, Training and Research team and the Facilities and IT services teams
This listing is sourced directly from mna's careers page and normalized into a canonical job model.