Foundant Careers

Foundant Careers

Implementation Consultant - Grants and Scholarships Focus

Remote (United States), Canada

Sponsorship not specifiedDetected 20 days ago
AccessibilityProject ManagementAccountingCustomer SupportLeadershipCommunicationCollaborationProblem SolvingTime ManagementMentoring

About the role

  • Together, we're setting new standards in innovation, flexibility, and impact management by helping organizations achieve their missions more efficiently and effectively.
  • Where You'll Work: As a remote-first workplace, we believe in offering flexibility and the freedom to work where it suits you best, while staying connected through technology.
  • Our global network of talent is supported by physical office hubs and virtual collaboration, fostering a dynamic environment where innovation and growth thrive.

Responsibilities

  • Key Objectives: Directly support the successful end-to-end implementation of Foundant software solutions to new clients through effective teamwork, collaboration, and client engagement.
  • Develop and maintain expert knowledge of Foundant software products.
  • Support fellow Delivery team members internally to help drive implementations forward, share best practices, solve for unique client workflows and cover team member work as needed.
  • Maintain a high level of communication with all levels of client interaction to ensure proactive, solution-oriented problem identification and resolution.
  • Use software and project management tools to work efficiently, promptly and completely to document and share essential information with colleagues and the business, track time logs and update implementation project progress.
  • Provide clients with guidance on best practices on how to use Foundant's solutions to support their grant and scholarship cycle workflows.
  • Responsible for Data, Design and Discovery (DDD) work prior to start of implementation training for standard-level complexity clients, where appropriate.
  • From grant management and community foundations to process automation and data collaboration, our combined expertise supports a diverse range of organizations - from nonprofits and charitable entities to corporations and governments.
  • Demonstrates advanced technical expertise, sharing knowledge and developmental feedback with colleagues to boost teamwork and drive business outcomes.
  • Whether you're working on projects that empower not-for-profits, community foundations, or corporations, your contributions will help drive real-world change.

Requirements

  • Thorough knowledge of strategies and best practices used by the philanthropic sector.
  • At least 3 years experience in philanthropy (grantmaking, scholarship making, fund accounting, or donor relations) OR client and/or customer service in a SaaS company and/or related industry.
  • Strong technical aptitude and ability to learn software programs and analyze data.
  • Experience with embracing change in a high-growth environment.
  • Ability to travel occasionally (approximately 10%).
  • Demonstrated experience with Microsoft Excel.
  • Productive Collaboration: Engages in collaborative problem solving, effectively sourcing and utilizing cross-team expertise to overcome shared challenges and identify solutions.

Nice to have

  • Bachelor's degree in related field preferred.

Benefits

  • We offer competitive salary and benefits, including tuition, and lifestyle reimbursements, and bespoke mindfulness and fitness initiatives.
  • With our Flexible PTO policy, you'll have the freedom to manage your time in a way that supports your personal well-being and professional success.
  • Implementation Consultants establish and maintain a positive client experience during the implementation process through the active demonstration of Foundant's vision, core values, and brand.
  • Collaboration with Foundant's Product Education team to ensure materials support ease of use by new clients of the Foundant software and excellent client experience.

Company info

  • At Foundant, we empower mission-driven organizations to manage their data, workflows, and impact with our comprehensive software solutions.
  • We've created a powerhouse of solutions designed to meet the unique needs of organizations striving to make a difference.
  • At the heart of everything we do is a commitment to innovation and making a positive impact.
  • As part of a larger organization, you'll have even more opportunities to grow your career.
  • Employee recognition is a core part of our culture.

Equal opportunity

  • equal opportunity employer, committed to building a diverse workforce that represents the communities we serve.
  • If you have accessibility requirements during the recruitment process and require accommodation, please contact hr@smartsimple.com.

Visa & Work Authorization

  • d encourage applications from all qualified candidates, and will consider all applicants without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, Indigenous s
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This listing is sourced directly from Foundant Careers's careers page and normalized into a canonical job model.