Healthcare

Healthcare

National Contact Center (NCC) Specialist, San Antonio, Texas, USA

USA, Texas, San Antonio

No sponsorship$39k-$54kDetected 5 days ago
Data ScienceCRMOutbound SalesExcelERPCustomer SupportMedical DevicesCommunicationMicrosoft Office

About the role

  • Thank you for your interest in joining Solventum.
  • Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively "prerequisites to entry") for regulatory, safety, or other business reasons.

Responsibilities

  • Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.
  • While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding.
  • As a NCC Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.

Requirements

  • One (1) year of experience documenting customer interactions in a CRM, ERP, or case management system
  • Ability to work scheduled shifts in a 24/7 operational environment, including overtime as required
  • In addition to the above requirements, the following are also required:
  • Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H-1B status).
  • High School Diploma/GED (or higher) AND two (2) years of customer support, call center, healthcare support, or related experience in a private, public, government, or military environment

Nice to have

  • Associate's degree or higher from an accredited institution
  • Experience supporting order management, product inquiries, or service-related requests
  • The expected compensation range for this position is $39,360 - $54,120, which includes base pay plus variable incentive pay, if eligible.

Compensation

  • Applicable to US Applicants Only:The expected compensation range for this position is $39,360 - $54,120, which includes base pay plus variable incentive pay, if eligible.

Benefits

  • 3M Health Care is now Solventum
  • At Solventum, we enable better, smarter, safer healthcare to improve lives.
  • Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
  • We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy.
  • To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
  • Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
  • Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best.
  • your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
  • Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Company info

  • Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards
  • Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com.
  • At Solventum, people are at the heart of every innovation we pursue.
  • Because at Solventum, we never stop solving for you.

Equal opportunity

  • Solventum is an equal opportunity employer.

Visa & Work Authorization

  • Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H-1B status).

This listing is sourced directly from Healthcare's careers page and normalized into a canonical job model.