Bet3651
Customer Service Advisor
Denver, Colorado, United States · Full-time
Sponsorship not specifiedDetected 5 days ago
Customer SupportCommunicationCollaborationProblem Solving
About the role
- Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events.
- With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
- We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity.
Responsibilities
- Active listener, with the ability to understand customer needs and provide tailored support.
- Maintain compliance with individual licensing requirements according to regulations.
- Assisting in support of various internal efforts that improve how customers perceive our platform and services.
Company info
- Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication.
- Promoting and advocating for responsible gambling practices among customers.
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