Elavon Inc.
Default Management Bankruptcy Agent 2
Owensboro, KY
Sponsorship not specifiedDetected 1 day ago
ExcelCustomer Support
> stay_score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.
- A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.
- Try new things, learn new skills and discover what you excel at-all from Day One.
Responsibilities
- Review and manage proof of claims, final cure notices, attorney referrals, case closures, and related bankruptcy processes.
- Perform operational and quality review activities to ensure accuracy and compliance standards are met.
- Identify, document, and escalate quality issues and process concerns as appropriate.
- Partner with internal teams and third-party vendors to support effective bankruptcy servicing operations.
Requirements
- Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Nice to have
- Call center experience.
- Customer service experience within banking or financial services.
- Experience working with bankruptcy, collections, default servicing, loan servicing, or legal-related processes.
- Experience handling sensitive customer situations with professionalism and empathy.
- Knowledge of banking products, consumer lending, or deposit account servicing
Compensation
- Paid vacation (from two to five weeks depending on salary grade and tenure)
Benefits
- Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.
- That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.
- Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Review our full benefits available by employment status here.
Company info
- At U.S. Bank, we're on a journey to do our best.
- Respond to inbound inquiries from customers, attorneys, trustees, and other third parties regarding bankruptcy-related matters.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- Citizenship and Immigration Services
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This listing is sourced directly from Elavon Inc.'s careers page and normalized into a canonical job model.