Intercom

Intercom

Senior Forward Deployed Engineer

San Francisco, California · Senior

Sponsorship not specifiedDetected 1 day ago
JavaScriptPythonRubyRESTMachine LearningA/B TestingCustomer SupportIntercomCollaboration

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odds of building a lasting career here

34Risky
Cap-exempt (no lottery)0
Sponsors this role68
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Lottery odds assume a STEM candidate.

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About the role

  • Over the past twelve months, we've seen rapidly growing demand for software engineers who thrive at the intersection of deep technical work, customer impact, and product strategy.
  • Policies Fin has a hybrid working policy.

Responsibilities

  • experimentation & building is encouraged & celebrated.
  • We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.
  • Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
  • Drive adoption of Fin by helping prospects unlock the power of Intercom's AI capabilities to automate and scale their support operations.
  • Work hands-on with customers' technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.

Requirements

  • You have deep knowledge of at least one high-level programming language (for example, JavaScript, Python, Ruby, etc.).
  • Proof of eligibility to work in the United States is required.

Compensation

  • Competitive salary and meaningful equity

Benefits

  • We are a well-treated bunch with awesome benefits!
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Flexible paid time off policy
  • Paid Parental Leave Program

Company info

  • Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.

This listing is sourced directly from Intercom's careers page and normalized into a canonical job model.