HP Inc.

HP Inc.

Large Format Printer -Field Service Engineer

All Cities, California, United States of America · Senior · Full-time

Sponsorship not specified$25k-$38kDetected 20 days ago
Project ManagementAccount ManagementCustomer SupportNetwork EngineeringCommunicationProblem Solving

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odds of building a lasting career here

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Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

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About the role

  • You will be trained on HP customer service practices and standards to handle on-site servicing, diagnostics, and repairs for HP Printers.
  • The ideal candidate is a hands-on technical professional with strong mechanical and electrical skills and who thrives in a field-based environment while providing good customer service.
  • We are seeking individuals with a strong mechanical and electrical aptitude who are comfortable working directly with system hardware, software, and network components.

Responsibilities

  • Perform installations, training, maintenance, and repairs on customer's Large Format Printing equipment.
  • Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
  • Has 6-8 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field.

Requirements

  • Knowledge and experience with printer's repair support

Skills

  • Knowledge of Color Management
  • Knowledge of inkjet printing technology
  • Strong mechanical skills
  • Strong pneumatic skills
  • Strong electrical and electronic skills
  • Strong computer/network skills
  • Ability to work autonomously.
  • Valid driver's license in good standing
  • Ability to lift, bend and stoop throughout the day as necessary to repair printers.
  • Large Format Printer -Field Service Engineer
  • Description -

Compensation

  • The pay range for this position is $25 to $38 USD per hour (applies to United States of America candidates only).
  • Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

  • HP offers a comprehensive benefits package for this position, including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including
  • 4-12 weeks fully paid parental leave based on tenure
  • 15 days paid time off ( US benefits overview )
  • The compensation and benefits information is accurate as of the date of this posting.

Equal opportunity

  • Workplace Discrimination is Illegal "
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Visa & Work Authorization

  • ty to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status,
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This listing is sourced directly from HP Inc.'s careers page and normalized into a canonical job model.