Augment CXM

Enterprise Sales Representative

San Francisco, CA, United States

Sponsorship not specifiedDetected 2428 days ago

ExpressCRMSalesCustomer SuccessCustomer SupportPublic Speaking

About the role

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network.
Our client base consists of some of the most well-known brands in the world and we've proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

This technology ensures that our clients deliver a fantastic customer experience every time.

3-5 years in a customer-facing position as a sales professional with an enterprise software start up.
You've worked complex solution sales and have six-figure deal experience.
You've worked in the enterprise space and have experience working with and selling to Fortune 500 companies.
Some combination of experience with Contact Centers, Customer Service, Chat software, Enterprise software, analytics, data, databases, eCommerce/Retail (B2C), or business intelligence preferred.
Bachelor's Degree with a technical or business focus preferred.
Consistent overachievement of sales goals in a large geographic territory or vertical market.
High customer satisfaction rankings or feedback.
Strong communicator, listener, and presenter.

Employee Wellness and Wellbeing is a top priority at Augment.
Team members are provided a comprehensive health benefits package with medical, dental, and vision plans to meet their specific requirements.
HSA savings options and a 401k program help employees plan for the future.
And an unlimited vacation policy keeps everyone fresh.
Actively participating in sales meetings, clearly articulating the Augment value props and the benefits of implementing Augment's product offerings.

Building and maintaining relationships with customers to support customer success and adoption, to understand any changes in business needs or Augment use cases, and to support the sale of additional product or services offerings as appropriate.

al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status

This listing is sourced directly from Augment CXM's careers page and normalized into a canonical job model.