Harrison Group

Harrison Group

Front Desk Clerk

Jacksonville Beach, FL

Sponsorship not specifiedDetected 26 days ago
Customer SupportCommunication

About the role

  • The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951.
  • The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida.
  • The Harrison Group portfolio is constantly evolving.

Responsibilities

  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Maintain updated records of bookings and payments.
  • Performs additional duties as needed.

Requirements

  • Experience with hotel reservation software, like Cloudbeds and RoomKeyPMS.
  • Must be able to stand for extended periods (up to 8 hours).
  • Ability to walk, reach, bend, and stoop as needed to complete daily tasks.
  • Must be able to lift and carry up to 25 pounds occasionally (e.g., handling luggage or packages).
  • Ability to use hands for repetitive motion (e.g., typing, using a phone or computer).
  • Must be able to communicate clearly and effectively in person and over the phone.
  • May be required to work varied shifts, including weekends, evenings, and holidays.

Nice to have

  • A degree in hotel management is a plus.

Compensation

  • The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951.
  • The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida.
  • The Harrison Group portfolio is constantly evolving.
  • Yearly renovations take place at all of our to enhance and refresh the experience for our guests.
  • Great effort is taken to continually improve our locations, enrich our guest experience, and perfect our hospitality.
  • Beyond our current location, the Harrison Group is always looking to the horizon for new opportunities to expand and transform other markets.

Benefits

  • 401k Paid time off Health, life, dental, and vision insurance

Company info

  • Inform customers about payment methods and verify their credit card data.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.

Equal opportunity

  • Harrison Group is an equal opportunity employer of all qualified individuals.
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This listing is sourced directly from Harrison Group's careers page and normalized into a canonical job model.