Lightcast

Lightcast

Associate Solutions Architect - 1011 (MA)

Boston, Massachusetts · Junior

Sponsorship not specifiedDetected 1 day ago
PythonSQLSnowflakeRESTNLPLLMsCustomer SuccessCustomer SupportCommunicationProblem Solving

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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • This role focuses on bridging the gap between client expectations and delivered value by supporting the successful implementation and adoption of Lightcast's data solutions.
  • Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India.
  • Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses.

Responsibilities

  • Support onboarding by configuring environments, validating data delivery, and troubleshooting integration challenges.
  • Technical Support & Optimization:
  • Lead kickoff meetings, host ongoing technical discussions and working sessions, and ensure clients have a clear understanding and effective adoption of solutions.
  • Implementation & Activation: Collaborate with Account Managers and pre-sale Sales Engineers to understand solution requirements and guide clients through the technical implementation of Lightcast APIs and Snowflake Data Shares.
  • Technical Support & Optimization: Act as a trusted post-sale technical resource by resolving customer issues, clarifying REST API payloads, recommending best practices for Direct Data Shares, and helping clients maximize the value of Lightcast.
  • Client Engagement & Communication: Lead kickoff meetings, host ongoing technical discussions and working sessions, and ensure clients have a clear understanding and effective adoption of solutions.
  • We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.
  • Collaborate with Account Managers and pre-sale Sales Engineers to understand solution requirements and guide clients through the technical implementation of Lightcast APIs and Snowflake Data Shares.

Requirements

  • 0-3 years of experience in technical, analytical, consulting, customer success, or other client-facing roles (internships included).

Nice to have

  • Bachelor's degree in a technical, analytical, or business-related field, or equivalent practical experience.
  • Experience with programming languages such as Python is a plus.

Benefits

  • Partner with Account Managers to monitor client health, identify potential risks, and reinforce ROI to support renewals and expansion opportunities.
  • Education And Experience:
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This listing is sourced directly from Lightcast's careers page and normalized into a canonical job model.