Hang Ten SEO

Hang Ten SEO

Product Strategy

Remote, New York · Senior

Sponsorship not specifiedDetected 558 days ago
Product ManagementProduct StrategyCustomer SuccessCommunication

About the role

  • Our Product Strategy team plays a critical role at Hang in helping our customers maximize the value of Hang's product.
  • You will play a critical role in driving the successful rollout and adoption of new solutions and helping existing customers incorporate them.

Responsibilities

  • Serve as a thought partner to key customer stakeholders and advise them on the future of loyalty and membership.
  • Collaborate with Product, Engineering and Customer Success around the launch of new features to drive customer adoption.
  • Hang is building the future of customer experience for brands.
  • Hang draws from years of deep expertise in loyalty, game design, and finance with employees from leading companies like Google, Amazon, Apple, Meta, LinkedIn, Coinbase, Square, and Goldman Sachs.

Requirements

  • You have 5+ years of total work experience across any mix of Product, Consulting, Strategy, Marketing, or Customer Success or similar types of roles.
  • You have experience managing cross-functional projects.
  • You have excellent written and spoken communication skills.
  • You have previous experience with enterprise SaaS.
  • You have a passion for consumer brands, particularly the restaurant industry.

Compensation

  • Competitive salary & equity compensation

Benefits

  • Top-tier health, vision, and dental insurance
  • Unlimited PTO / sick leave
  • Competitive salary & equity compensation
  • Identify a best practices framework for structuring program benefits and rewards and create playbooks for implementing them with Hang.

Company info

  • You will serve as a primary relationship manager and key thought partner to our customers and help guide their efforts to better understand their customers and personalize the customer experience.
  • Work closely with customers to define their needs and drive compelling business value for them.
  • What Would Set You Apart
  • Hang is the next generation brand loyalty & membership platform.
  • By harnessing the power of personalization, gamification, and its integrations ecosystem, Hang provides brands with a radically new type of loyalty experience for their customers.

This listing is sourced directly from Hang Ten SEO's careers page and normalized into a canonical job model.