Hang Ten SEO
Product Strategy
Remote, New York · Senior
Sponsorship not specifiedDetected 558 days ago
Product ManagementProduct StrategyCustomer SuccessCommunication
About the role
- Our Product Strategy team plays a critical role at Hang in helping our customers maximize the value of Hang's product.
- You will play a critical role in driving the successful rollout and adoption of new solutions and helping existing customers incorporate them.
Responsibilities
- Serve as a thought partner to key customer stakeholders and advise them on the future of loyalty and membership.
- Collaborate with Product, Engineering and Customer Success around the launch of new features to drive customer adoption.
- Hang is building the future of customer experience for brands.
- Hang draws from years of deep expertise in loyalty, game design, and finance with employees from leading companies like Google, Amazon, Apple, Meta, LinkedIn, Coinbase, Square, and Goldman Sachs.
Requirements
- You have 5+ years of total work experience across any mix of Product, Consulting, Strategy, Marketing, or Customer Success or similar types of roles.
- You have experience managing cross-functional projects.
- You have excellent written and spoken communication skills.
- You have previous experience with enterprise SaaS.
- You have a passion for consumer brands, particularly the restaurant industry.
Compensation
- Competitive salary & equity compensation
Benefits
- Top-tier health, vision, and dental insurance
- Unlimited PTO / sick leave
- Competitive salary & equity compensation
- Identify a best practices framework for structuring program benefits and rewards and create playbooks for implementing them with Hang.
Company info
- You will serve as a primary relationship manager and key thought partner to our customers and help guide their efforts to better understand their customers and personalize the customer experience.
- Work closely with customers to define their needs and drive compelling business value for them.
- What Would Set You Apart
- Hang is the next generation brand loyalty & membership platform.
- By harnessing the power of personalization, gamification, and its integrations ecosystem, Hang provides brands with a radically new type of loyalty experience for their customers.
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This listing is sourced directly from Hang Ten SEO's careers page and normalized into a canonical job model.