Connections Health Solutions
Care and Safety Specialist FTE Back End Days
Phoenix, Arizona, United States · Part-time
Sponsorship not specifiedDetected 1 day ago
Customer SupportCommunication
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We're not just behavioral health people-we're crisis people.
- Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care.
- Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise.
Responsibilities
- This role serves as a front-line presence at facility entrances, offering hospitality, guidance, and support while ensuring that basic safety procedures are followed.
- Care and Safety Specialists contribute to a calm, respectful atmosphere by building rapport, supporting individuals in distress, and assisting in de-escalation using trauma-informed approaches.
- Provide a consistent, friendly presence to support a positive and respectful environment.
- Maintain awareness of the flow of individuals entering and exiting the facility and communicate observations that may support overall safety and operations.
- Use trauma-informed communication and de-escalation techniques to support individuals who may be experiencing stress or distress.
- Collaborate with clinical and operational staff to support a smooth and organized environment throughout the facility.
- Maintain a tidy and welcoming front-desk area, ensuring materials, signage, and supplies are up to date.
- Perform light facility-support tasks as needed, such as assisting with visitor badges, coordinating deliveries, or helping direct foot traffic.
- Safely and effectively perform Safe Clinch patient restraint techniques, ensuring the safety and dignity of individuals and staff.
- P erform other duties as assigned to support the mission of providing a safe, recovery-oriented environment.
Requirements
- Attend trainings, maintain required certifications, and participate in safety/security drills.
- High School Diploma or equivalent required
- Must be able to perform Safe Clinch patient restraint techniques in alignment with facility policies and training standards
Nice to have
- Experience in customer service, hospitality, human services, or similar roles preferred
Compensation
- 401k company match after 6 months (50% of deferrals up to 6% of compensation)
Benefits
- Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
- CHS pays for Basic Life, AD&D, Short and Long-Term Disability
- Voluntary Life insurance option for employees and their families
- Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
- Flexible Spending Accounts (health care and dependent care)
- Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
- Company‑paid parental leave available to eligible employees
- Connections Health Solutions is proud to be a Second Chance Employer.
Company info
- Founded by emergency room psychiatrists Dr.
- Our values shape our decisions, define our culture, and foster continuous learning and growth.
- We embrace change and innovation, striving to find better ways to fulfill our mission.
- Drawing from lived experience in recovery, the Specialist offers empathy, encouragement, and hope as part of a collaborative care team.
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This listing is sourced directly from Connections Health Solutions's careers page and normalized into a canonical job model.