New York ISO

New York ISO

Stakeholder Services Representative

Rensselaer, New York, United States · Full-time

Sponsorship not specifiedDetected 14 days ago
Project ManagementCRMAccount ManagementCustomer SupportResearchLeadershipCommunicationPublic Speaking

About the role

  • The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future.
  • The NYISO's External Affairs department invites applications for a full-time Stakeholder Services Representative.
  • The department fields technical inquiries from electric generators, utilities, demand response providers, and consumers that participate in New York's wholesale power markets.

Responsibilities

  • MyNYISO access for secure content on the NYISO public Website. (e.g., Operating Committee documents)

Requirements

  • Ability to respond to a wide variety of inquiries or complaints from Market Participants, regulatory agencies, or members of the business community.
  • Ability to effectively present information in one-on-one and small group situations to Market Participants, department managers and other employees.
  • Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of geometry / trigonometry.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to resolve problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Bachelor's degree from an accredited university or college required (Engineering, Finance, Business, Economics or Communications).
  • Five years' experience in the electric utility industry or a related technical field.
  • Involvement with other NYISO departments may be required to discern information and facilitate positive outcomes.

Nice to have

  • Prior leadership experiences a plus but not required.

Compensation

  • Work closely with NYISO departments to facilitate annual processes mandated by NYISO Market Tariffs.

This listing is sourced directly from New York ISO's careers page and normalized into a canonical job model.