IDT
Retail Account Manager (RAM) – NRS & Retail Services
Chattanooga, Tennessee Area
Sponsorship not specified$31k-$31kDetected 1526 days ago
ExpressData AnalysisCRMAccountingVoIPCommunicationMicrosoft Office
About the role
- About the Opportunity: IDT's Retail division is looking for an energetic, hybrid Retail Account Manager (RAM).
- This role balances the thrill of direct, consultative sales with the stability of consistent account management.
- IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion.
Responsibilities
- In this role, you won't just manage a route-you will be a growth partner for small businesses.
- You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio-including Point-of-Sale (POS) systems, credit card merchant services, and cash advances-while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
- Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
- Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
Requirements
- Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
- A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
- Communicating, transferring money, and mobile phone service must be safe, simple, and affordable.
Nice to have
- 1-2 years of experience in retail sales, outside sales, or customer-facing roles.
- Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Skills
- Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Compensation
- Competitive Base Salary + uncapped commission structure.
Benefits
- Comprehensive mileage and gas reimbursement program.
- Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
Company info
- At IDT, we understand the challenge of being apart from those who matter most.
- Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
This listing is sourced directly from IDT's careers page and normalized into a canonical job model.