StubHub

Associate Product Manager - Marketing Operations and Automation

New York, New York, United States

Sponsorship not specified$120k-$140kDetected 14 days ago

SwiftSQLA/B TestingProduct ManagementCRMCommunication

About the role

Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate.
As an Associate Product Manager, you'll operate at the intersection of Product, Marketing, Engineering, Data, and Operations.
The anticipated gross base pay range is below for this role.

Own the operational workflow for high-priority email and push campaigns, coordinating campaign intake, prioritization, execution, QA, approvals, and launch
Partner closely with Marketing, Engineering, Product, Data, Analytics, Design, and Partnerships to ensure campaigns are delivered accurately and on time
Manage competing priorities across a fast-moving campaign pipeline where high-value opportunities often emerge with little notice
Develop a deep understanding of the end-to-end campaign lifecycle and identify recurring operational bottlenecks that limit speed or scale
Partner with Engineering and Product teams to improve campaign tooling, automation, data flows, and AI-enabled workflows that reduce manual effort and improve execution quality
Build scalable operating processes, prioritization frameworks, documentation, and reporting that improve team efficiency and visibility
Drive experimentation around new campaign strategies, operational workflows, and automation capabilities to continuously improve execution
Demonstrated ability to own complex projects involving multiple stakeholders and competing priorities
Ability to think like a product manager by identifying process gaps, defining requirements, and partnering with Engineering to build scalable solutions
Excellent written and verbal communication skills with the ability to create clarity in ambiguous environments

2-5+ years of experience in product management, marketing operations, program management, consulting, or another highly cross-functional operational role
Strong operational instincts with exceptional attention to detail and the ability to execute under tight deadlines
Experience working with marketing campaigns, CRM, lifecycle marketing, marketing automation, or customer engagement platforms

Familiarity with SQL, dashboards, or semantic analytics tools
Exposure to APIs, event-driven systems, recommendation engines, or AI-enabled workflow automation
Experience in ecommerce, marketplaces, ticketing, travel, gaming, or live entertainment

StubHub is on a mission to redefine the live event experience on a global scale.
The same goes for our sellers.

Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere.
Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies.
Come join our team for a front-row seat to the action.
With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.
We are an equal opportunity employer and value diversity on our team.

This listing is sourced directly from StubHub's careers page and normalized into a canonical job model.