TouchCare

TouchCare

Director of Product & AI Strategy

Stamford, CT · Director

Sponsorship not specifiedDetected 13 days ago
Product ManagementProduct StrategyLeadershipCommunication

About the role

  • This is a rare chance to sit at the intersection of healthcare, technology, and human impact - and actually shape what comes next.
  • At TouchCare, we've built something meaningful: a high-touch navigation platform that genuinely helps people find and access the care they need.
  • Now, we're looking for a visionary product leader to help us take that model into the future.

Responsibilities

  • Drive Product & Innovation Strategy
  • Partner with executive leadership to identify where AI, automation, and data can create breakthrough moments for members and clients.
  • Build business cases, strategic recommendations, and implementation roadmaps for new product initiatives.
  • Translate organizational goals into a clear, prioritized product strategy - then own it.
  • Evolve & Optimize Our Technology Platform
  • Manage technology vendors, engineering partners, and consultants - keeping everyone aligned and accountable.
  • Lead the Full Product Development Lifecycle
  • Own the journey from concept to launch - gathering feedback, writing requirements, defining success metrics, and driving adoption.
  • Lead responsible AI implementation that enhances the member experience in real, measurable ways.
  • Build out reporting, analytics, and benchmarking capabilities that drive smarter decisions.

Benefits

  • TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system.
  • Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.
  • You'll have a direct line to executive leadership and the autonomy to drive real strategic decisions - not just execute someone else's vision.
  • Leave of Absence Technology Enhancements
  • Healthcare Navigation Enhancements
  • Serve as a trusted advisor to leadership on emerging technologies and healthcare innovation.
  • Synthesize input from clients, brokers, members, and internal teams into a coherent product vision.
  • Stay ahead of the curve on healthcare AI trends and emerging technologies.

This listing is sourced directly from TouchCare's careers page and normalized into a canonical job model.