nPlan

Client Manager (US)

New York, US · Contract

Sponsorship not specified$120k-$150kDetected 29 days ago

Machine LearningProject ManagementCommunicationCollaborationConstruction Management

About the role

We are looking for a Client Project Manager to join our Commercial team in the US, focused on owning and growing strategic client relationships.
In this role, you will be accountable for ensuring our customers achieve clear, ongoing value from nPlan.
You'll work closely with client organisations to coordinate successful engagements, align stakeholders, and ensure nPlan is embedded effectively across their teams.

Engagement and change management: Plan and manage onboarding, ongoing engagement, and renewal activity to ensure a seamless customer experience.
Commercial support: Identify opportunities to deepen relationships and expand usage of nPlan, working with internal teams to support account growth.
Stakeholder relationships: Build and maintain trusted relationships across client organisations, ensuring alignment and advocacy.
Build and maintain trusted relationships across client organisations, ensuring alignment and advocacy.

Experience supporting or leading process change initiatives, particularly where technology played a role.

Build the future of construction.
Chevron, Sound Transit, and The City of Ottawa already run on nPlan.
Own those relationships-and grow them.
Remote-first, real autonomy, GV-backed.
Join nPlan - build the cities of the future We're nPlan, a Series B startup backed by leading investors including GV (formerly Google Ventures), Chevron Technology Ventures (one of the largest owner-operators on the planet) and Suffolk Technologies (the global thought-leading contractor), showing the backing from the industry we serve.
Our technology helps the world's biggest construction projects make faster, more confident, data-driven decisions.

Why You'll Love Working Here Competitive salary of $120k-$150k OTE, along with generous equity - when nPlan succeeds, so do you.
Generous holiday, private medical insurance, personal learning and development budget, enhanced family and sick leave, and more.
By combining one of the world's largest datasets of project plans with advanced machine learning, we forecast project outcomes and reduce risk - reshaping how major projects in construction and infrastructure get built.
Flexible hours, remote-first.

Learn from Everything.
Be Radically Truthful.
Aim High, Run Fast.
Our Culture We're a curious, diverse, and mission-driven team united by a belief that better data can change how the world builds.
We value openness, honesty, and diversity of thought - and believe the best ideas win, no matter where they come from.
Expect openness, collaboration, and balance - plus plenty of social opportunities!
Application Process Once you've applied, you will hear from us within a week.
Interview stages typically include:
A 30 minute intro chat A role-specific interview or assignment An interview focusing on our culture and values A final stage to test collaboration with our team (on-site or remote) We aim to complete the process within 3-4 weeks but can move faster if necessary.
We want every candidate to have a positive experience - and we'll keep you informed every step of the way.
Accessibility & Inclusion We're committed to building a diverse and inclusive workplace and we welcome applicants from all backgrounds.
If you need adjustments during the hiring process, please let us know.

This listing is sourced directly from nPlan's careers page and normalized into a canonical job model.