Serval
Engineering Leadership
San Francisco
Sponsorship not specifiedDetected 13 days ago
TypeScriptReactAWSKubernetesgRPCMachine LearningAgentic AIIncident ResponseLeadershipCommunication
About the role
- Serval is at an inflection point - strong product-market fit, a growing customer base, and an ambitious roadmap ahead.
- We want a leader who is close to the work, close to the team, and invested in getting the details right.
Responsibilities
- Partner with CTO an CEO to define Serval's engineering strategy, architecture direction, and execution plan
- Lead, hire, and develop an exceptional engineering team - creating the structure, processes, and culture needed to scale
- Own delivery of the engineering roadmap, ensuring projects ship on time with high quality and clear accountability
- Build strong cross-functional operating rhythms with cross-functional teams to ensure excellent execution and a great user experience
- Drive continuous improvement of platform performance, scalability, and maintainability as usage grows
- Proven ability to build and scale engineering teams in a fast-moving environment.
- Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors.
Requirements
- 8+ years of software engineering experience, including meaningful time leading teams in an engineering leadership capacity.
- Strong technical foundation and architectural judgment, with hands-on experience shipping and operating production systems.
- Experience partnering cross-functionally and translating product goals into clear technical plans and execution.
- Exceptional communication skills and a track record of leading through ambiguity.
- Degree in Computer Science or a related field, or equivalent practical experience.
Nice to have
- Early-stage startup experience.
- Experience with some of the technologies in our stack: Go, GRPC, Kubernetes, React, Typescript, AWS, and Terraform.
Company info
- Serval http://serval.com is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
- At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don't just respond to requests - they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
- Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we're building the universal AI operations layer - a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
- We're backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
- Serval http://serval.com is an AI-native automation platform transforming how enterprises operate.
- We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software.
- Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
- At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows.
- Our agents don't just respond to requests - they reason, take action across systems, and continuously improve with usage.
- What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
- Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation.
- Long term, we're building the universal AI operations layer - a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
- Be a key player in shaping the success of our product and company.
- Join a culture that values innovation, ownership, accountability, and fun.
This listing is sourced directly from Serval's careers page and normalized into a canonical job model.