Felix

Senior Fraud Analyst

USA · Senior

Sponsorship not specifiedDetected 33 days ago

PythonSQLMachine LearningData AnalysisA/B TestingCommunication

About the role

As our Senior Fraud Analyst for Consumer Lending, you will be the gatekeeper protecting the unit economics of our Send Now Pay Later (SNPL) product.
This is a high-visibility hybrid role reporting directly to the Head of Credit Risk, with a dotted line into our broader Fraud Organization.
You will be responsible for defining, detecting, and mitigating fraudulent behaviors at the intersection of instant conversational interfaces (WhatsApp) and digital lending.

Own repayment fraud and chargeback analytics for SNPL payments, identifying trends, exploit loops, and implementing preemptive transaction blocks.
Drive and manage key fraud metrics (e.g., fraud rate, false positive ratios, chargeback-to-sales ratios) across the entire lending vertical.
Partner closely with the Operations team to build, optimize, and scale automated block and manual investigation policies.
Payment & Chargeback Analytics: Own repayment fraud and chargeback analytics for SNPL payments, identifying trends, exploit loops, and implementing preemptive transaction blocks.
KPI Ownership: Drive and manage key fraud metrics (e.g., fraud rate, false positive ratios, chargeback-to-sales ratios) across the entire lending vertical.
Operational Policy Design: Partner closely with the Operations team to build, optimize, and scale automated block and manual investigation policies.
About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all.
We are building the future, today.

4+ years of hands-on experience in Fraud Risk Management, explicitly within consumer lending, digital wallets, or buy-now-pay-later (BNPL) ecosystems.
ability to translate complex fraud patterns into clear business risks for operations, compliance, and engineering.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team.

At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances.
Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message.
We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund.
Additionally, Félix was selected as an "Endeavour Entrepreneur" and was a recipient of the CrossTech Fintech Startups Award.
We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers.
We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
This is a rare opportunity to apply your skills to a deeply meaningful mission-serving a community that has been underserved for too long.
We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence.
We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better.

This listing is sourced directly from Felix's careers page and normalized into a canonical job model.