ServiceNow

Staff ServiceNow Developer

Chicago, Illinois, United States · Staff+ · Contract

Sponsorship not specified$150k-$262kDetected 11 hours ago

JavaScriptPythonJavaHTMLCSSSQLMySQLLinuxPlatform EngineeringCollaborationProblem Solving

About the role

Join a high-impact team of platform engineers at the heart of our enterprise technology ecosystem.
The ServiceNow Platform Expert Team, part of Digital Technology Operations, is a specialized group focused on scaling and optimizing the performance of mission-critical systems.
In this role, you will solve complex challenges related to platform performance, scalability, and reliability across mission-critical systems.

Set the Architecture Standard: Lead with deep architectural expertise - guiding teams to build scalable, resilient solutions that align with best practices and long-term strategy.
Drive Engineering Alignment: Collaborate across teams and functions to connect technical efforts with business goals, ensuring end-to-end cohesion in every system we build.
Raise the Quality Bar: Lead technical reviews and platform audits to uphold high standards for security, performance, and reliability across our stack.
Optimize for Performance at Scale: Define and track platform KPIs, implement real-time monitoring, and lead efforts to fine-tune performance across services and systems.
Be a Strategic Partner: Provide consultative guidance to peer engineering teams on performance, capacity planning, and scalable infrastructure best practices.
We strive to create an accessible and inclusive experience for all candidates.

All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Experience reading and analyzing application/platform logs, Splunk experience is a plus.
Knowledge of Java JDKs and memory management, including heap dump analysis is a plus.

Stay on the edge of emerging technologies and translate them into practical, forward-thinking solutions that future-proof our platform.
Working knowledge in one (or more) Relational Database technologies e.g. Oracle / MySQL / PostgreSQL.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

We partner directly with product owners, developers, and stakeholders to push the boundaries of platform reliability, scalability, and innovation.
This is a team where engineering excellence, architectural rigor, and problem-solving at scale drive everything we do.
The Impact You'll Make
You'll be instrumental in designing solutions that ensure ServiceNow and other enterprise platforms operate efficiently under growing demand.
By proactively identifying performance bottlenecks, enabling cross-functional alignment, and implementing architectural best practices, you'll help the organization deliver seamless digital experiences.
For positions in this location, we offer a base pay of $149,800 - $262,200, plus equity (when applicable), variable/incentive compensation and benefits.

ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations

This listing is sourced directly from ServiceNow's careers page and normalized into a canonical job model.