Aviary
Patient Growth Specialist
United States - Remote · Contract
Sponsorship not specifiedDetected 106 days ago
SalesBusiness DevelopmentCold OutreachOutbound SalesCommunication
About the role
- Make high-volume outbound cold calls to prospective patients
- Assist patients with mobile app downloads, account setup, and basic technical troubleshooting
- Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows
Responsibilities
- Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program
- Accurately document call outcomes, patient status, and next steps in internal systems
- Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience
- Strong verbal communication skills with the ability to build trust quickly over the phone
- Ability to perform in a metrics-driven, fast-paced environment
Requirements
- Bachelor's degree (required)
- Proven experience in cold calling, outbound sales, or high-volume call environments
- Comfort handling objections and motivating patients to take action
- Experience onboarding or enrolling users into programs or platforms
- Familiarity with CRMs, power dialers, or patient management systems
Nice to have
- Preferred Experience
Compensation
- About the Role
- We're seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program.
- You'll be responsible for engaging prospective patients, clearly explaining program value, overcoming objections, and guiding individuals through enrollment and basic technical setup.
- Make high-volume outbound cold calls to prospective patients
- Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program
- Assist patients with mobile app downloads, account setup, and basic technical troubleshooting
Benefits
- Healthcare, digital health, or patient engagement experience
- Confidently explain program benefits, expectations, and next steps
- This role is highly conversion-driven and ideal for someone who excels in high-volume outbound calling, persuasive communication, and helping patients take action in a fast-paced healthcare environment.
This listing is sourced directly from Aviary's careers page and normalized into a canonical job model.