Roofstock

Roofstock

Leasing Associate, Renewals

Charlotte, North Carolina, United States · Staff+

No sponsorship$40k-$45kDetected 62 days ago
NegotiationCustomer SupportCommunicationCollaborationOrganizational Skills

About the role

  • As a Leasing Renewal Associate, you will be an integral part of our leasing team, dedicated to driving lease renewals and fostering long-term relationships with residents.

Responsibilities

  • Lease Renewals: Proactively manage lease expirations and initiate renewal discussions with residents to encourage timely renewals.
  • Data Management: Maintain accurate records of renewal status, resident communications, and feedback in property management software.
  • We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.
  • In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.
  • Proactively manage lease expirations and initiate renewal discussions with residents to encourage timely renewals.
  • Maintain accurate records of renewal status, resident communications, and feedback in property management software.

Requirements

  • 2+ years of experience in Property Management or related field (i.e. hospitality, real estate)
  • 2+ years of experience in a customer service position
  • Ability to prioritize and take initiative
  • Tech-savvy with the ability to use Google Suite
  • Travel required:
  • Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.
  • Licensed Real Estate Agent
  • Phenomenal communication skills, both written and verbal
  • High Attention to detail and organizational skills
  • This position is classified as REMOTE but must be located in Charlotte, NC, Colombia, SC, or Myrtle Beach, SC
  • This position will require some travel within the market.

Compensation

  • $40,000-$45,000 annually
  • Compensation may be adjusted based on experience, skills, and interview performance.
  • Pay Transparency
  • Our compensation reflects several US geographic markets.
  • The base pay for this position represents the expected salary for this position.
  • Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.

Benefits

  • As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all.
  • Competitive & Unique Benefits Package
  • Generous PTO Policy
  • Volunteer Time Off
  • Paid Parental Leave
  • Wellness and home office/cell phone subsidies
  • Robust health, dental, vision insurance, and more

Company info

  • Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors).

Equal opportunity

  • Roofstock is an equal opportunity employer.

Visa & Work Authorization

  • Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.
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This listing is sourced directly from Roofstock's careers page and normalized into a canonical job model.