Decagon

Decagon

Business Operations, Growth

San Francisco · Full-time

Sponsorship not specifiedDetected 28 days ago
Data EngineeringData ScienceLLMsAgentic AIStatisticsHubSpotSalesforceGrowth MarketingCadence

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • You'll help architect the shared platforms and workflows that power our end-to-end sales and delivery pipelines and shape the norms of a growth engineering function at a pivotal moment in Decagon's growth.
  • Your work will be instrumental in ensuring Decagon is able to continue to scale rapidly and successfully in a large, competitive market.
  • Our work is currently concentrated around business operations & strategy, growth marketing data pipelines, account identification and scoring, and internal sales tooling for our GTM team.

Responsibilities

  • We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
  • You will own projects from identifying the pain point and first prototype through production operation and retrospectives on effectiveness.

Compensation

  • These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
  • We proudly offer the following benefits for our full-time employees:
  • We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
  • These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Company info

  • The growth team is a 0 to 1, high-leverage team within the Founders' Office bridging sales, marketing, business operations, and engineering.
  • We apply technical frameworks and tooling to inflect revenue growth at Decagon - from building internal product and AI tooling, to leveraging data and analytical rigor to inform prioritization decisions, and everything in between.
  • Our team's remit is to accelerate deal flow by identifying the most bottlenecked portions of our end-to-end customer lifecycle and fixing those.
  • Operating experience at an early-stage company, whether it's product, zero-to-one building, or simply doing whatever needed doing
  • Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
  • Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.

This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.