Roche

Service Partner Manager - Indianapolis, IN

Indianapolis

Sponsorship not specified$79k-$146kDetected 6 days ago

Project ManagementAgileOperations ManagementSupply ChainProcurementRecruitingHRCustomer SupportResearchLeadershipCommunicationCollaborationMentoring

About the role

To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.
Creating a world where we all have more time with the people we love.
With a commitment to employee development and a work environment that values respect and empowerment, Roche offers exciting career prospects for those seeking to make a significant impact on patient care.

The Supplier Manager serves as an ambassador for the Roche Support Network's brand and expectations for service excellence by role modeling a growth mindset, creative competencies, and a strong service, customer-focused drive.
This position holds a key role for driving and fostering a positive team spirit and an excellent working environment in the Roche Support Network.
Roche Support Network (RSN) offers an exciting opportunity for individuals who are passionate about problem solving.
plan, manage and control business processes related to suppliers to ensure a coherent price-performance ratio and fulfillment of their contractual obligations.
initiate and support a tendering process in coordination with procurement and
implement and develop an effective supplier quality management system and by controlling strong adherence to processes and compliant documentation. Agree on an action plan with the supplier if issues need to be addressed.
build a high performance team culture with suppliers to achieve our RSN business objectives
develop team spirit, an inspiring team environment and a common, open, diverse and inclusive culture, avoiding silo thinking and supporting cross-team / cross-functional collaboration.
A healthier future drives us to innovate.
Let's build a healthier future, together.

Bachelor's degree in Business, Supply Chain, Business Engineering, Life Sciences or related field.
3 years of related experience in supplier, program, or team management
Track record of efficient supplier management with good analytical skills and experience in budget definition.
Project Management experience, preferably good knowledge of Agile Methodology.
Ability to understand, explain, follow and enforce SOPs, KPIs and protocols.
Experience with ServiceMax and Rexis platforms, along with knowledge of API integrations and data exchanges with partner systems.
Ability to de-escalate and resolve business and customer complaints in an effective manner.
Postgraduate and/or Master's degree in e.g. Business Management, Supplier Management, Human Resources Management, Operations Management desired.

Minimum 3-5 years of proven experience as Supplier, Program, or Team Manager preferred.

The expected salary range for this position based on the primary location of Indiana is $78,700 - $146,100.

Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come.
We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products.
Roche is an equal opportunity employer.
It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
As a research-focused healthcare company, Roche is dedicated to discovering, developing, and providing innovative diagnostics and therapeutic products.

This listing is sourced directly from Roche's careers page and normalized into a canonical job model.