OpenAI
Head of GTM Business Operations & Strategy, Policy
San Francisco · Contract
Sponsorship not specifiedDetected 1 day ago
Data ScienceCybersecurityProduct ManagementProduct StrategyCustomer SuccessResearch
About the role
- As AI models & products advance, safety and security are critical to deploying AI broadly.
- You'll play a central role in shaping how we bring security- and safety-critical products, capabilities, and policies to market.
- This role is based in San Francisco, CA.
Responsibilities
- Define how the Safety & Security program is structured within GTM, including ownership, decision forums, planning cadences, and escalation paths that support a resilient and scalable operating model.
- Develop and operationalize data retention policies across products, customer segments, and deployment scenarios in close partnership with Product, Security, Policy, Safety, Legal, and Data.
- Track customer demand, implementation blockers, and market signals to refine strategy and drive cross-functional execution across Product, Security, Policy, Safety, Legal, Data, Sales, Customer Success, Marketing, and Revenue Operations.
Requirements
- Have 10+ years of experience across GTM strategy, business operations, product strategy, security strategy, consulting, or related functions in high-growth technology environments.
- Bring strong fluency in enterprise security and application security, with working knowledge of topics such as data retention, IAM, audit logging, secure development practices, and vulnerability management.
Company info
- The GTM Business Operations & Strategy team helps shape and scale how our B2B business grows across products, customer segments, and routes to market.
- We work closely with Product, Sales, Success, Data Science, Finance, Marketing, Legal, Security, and Operations to define strategic priorities, evaluate growth opportunities, and translate those priorities into the plans, processes, and cross-functional coordination required to execute well.
- Our work sits at the intersection of strategy and execution.
- We help frame the most important questions facing the business, turn complex inputs into clear decisions and operating plans, and build the structures needed to move priority initiatives forward across teams.
- The team plays a central role in helping the organization stay focused on where to grow, how to execute, and what needs to be in place for new initiatives to scale successfully.
- Create scalable mechanisms to capture recurring security, safety, and appsec needs from customers and field teams, and translate them into structured inputs for product roadmap, policy, and enablement decisions.
- Build go-to-market strategy for cybersecurity models, including target customers, use cases, commercialization approach, launch readiness, success metrics, and field enablement.
This listing is sourced directly from OpenAI's careers page and normalized into a canonical job model.