Haemonetics
TEG Clinical Specialist (San Antonio, TX)
US TX Remote
Sponsorship not specifiedDetected 30 days ago
Computer VisionCRMAccount ManagementLogisticsCadenceMedical DevicesPublic Speaking
About the role
- This role will require up to 25% travel to include day or overnight domestic travel depending on the territory.
- Ideal candidates will be located within approx.
- This role is remote with travel from the above designated territory.
Responsibilities
- Grow sales in existing accounts (organic growth) and support new accounts (go-lives) with a growth mindset.
- Resolve technical, operational, and clinical customer concerns through accurate and timely investigation and partner with cross-functional team members to develop solutions.
- Provide tradeshow support, both regionally and nationally.
- Drive demand for device and software upgrades as well as add on devices.
- Prospect and develop multi-level relationships (including C-level) within defined territory.
- Train new and existing customers on all product and clinical aspects of TEG line. Provide summary of training sessions and ensure follow up as needed through onsite support in the many areas of operation and application such as lab, critical care, and OR.
- Help drive and expand existing business to include broadening application of our TEG within the account, achieving assigned sales AOP annually, by ensuring all applicable TEG assays and most updated software versions are being utilized to maximum effectiveness.
- Provision of dedicated onsite support for new TEG customers "going live" with the technology or additional assays inclusive of all affected shifts and areas of use case support and training inclusive of after-hours support.
- Support VAD/ECMO customers, Trauma, CV, High Risk Obstetrics, Liver transplant, Vascular, and all Critical Care clinicians in their use of TEG.
- Work closely with Account Manager and Implementation team during laboratory installation, validation, and verification process including assistance with training, competency, SOP and IQCP development, normal donor sourcing, logistics support for TEG program, and ordering/interfacing needs.
Nice to have
- Bachelors of Arts or Science (Required) in Nursing (RN) or related Clinical field of study
- Masters of Arts or Science or Business Administration (Preferred)
- Preference for experience running the TEG® Analyzer, understanding application of results, and manipulating the software.
Compensation
- Help drive and expand existing business to include broadening application of our TEG within the account, achieving assigned sales AOP annually, by ensuring all applicable TEG assays and most updated software versions are being utilized to
Benefits
- Support ongoing account management sales process through clinical education and ongoing case support in all existing and potential areas of operation and clinical utilization within the customer site.
- Increase product usage at existing accounts and expand customer base through clinical education of new users and generate revenue growth.
- Increase professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies and conferences.
Company info
- We are constantly looking to add to our core talent.
- If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice.
- Ensure customers are able to independently, safely and efficiently operate TEG equipment, software, and related disposables as well as interpret the TEG results in the many applications of use.
- Provide history by maintaining records within CRM tool on area of responsibility and customers in that area.
- Assist customers in tailoring their products training materials and needs.
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This listing is sourced directly from Haemonetics's careers page and normalized into a canonical job model.