Azenta Life Sciences

Azenta Life Sciences

CSS Specialist (Travel Position - located in Billerica, MA)

Remote - US, USA · Staff+

Sponsorship not specified$22k-$28kDetected 91 days ago
CSSOutbound SalesExcelProcess ImprovementInventory ManagementCustomer SupportGMPFDA RegulatoryLeadershipCommunicationProblem SolvingCritical ThinkingMicrosoft Office

About the role

  • Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

Responsibilities

  • Perform all functions methodically and in accordance with Standard Operating Procedures (SOPs).
  • Ensure chain of custody and audit trails for all activities are proactively maintained. Help the client and scientists manage inventory of consumables and supplies
  • Facilitate the creation of client specific SOP's, Project Definitions, and other customer documents
  • Proactively manage and drive the resolution of client issues while promoting continuous process improvement
  • Assist in developing, implementing, validating, and testing of new processes and equipment
  • Initiate communication with the customer contacts to maintain and cultivate relationships and gather intelligence about their needs
  • Train staff as needed. Travel as needed to support the business

Requirements

  • Ability to lift 50 lbs.
  • Ability to discern colors or use of color correction glasses
  • Ability to work with refrigerants (e.g., dry ice and LNs) using proper PPE
  • Travel, including international travel, is required
  • Handle materials in a manner that maintains required temperatures (+30oC to -196oC) per the project definition and SOPs

Nice to have

  • Bachelor's Degree + 1 year demonstrated proficiency in a sample management related position
  • OR Associate Degree + 2 years demonstrated proficiency in a sample management related position
  • OR HS Diploma + 4 years demonstrated proficiency in a sample management related position
  • Previous experience handling biological specimens
  • Customer Service background.
  • Experience with Microsoft Office (Word, Excel, Outlook) and email.
  • Life Sciences Degree, preferred
  • GMP/GTP/CLIA Experience, preferred

Skills

  • At Azenta, new ideas, new technologies and new ways of thinking are driving our future.
  • All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity
  • CSS Specialist (Travel Position - located in Billerica, MA)

Compensation

  • The posted pay range for this position is an estimate based on current market data and internal pay structure.
  • Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.

Benefits

  • If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.

Company info

  • This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
  • Have demonstrated ability to talk to customers, managers, technical personnel with credibility
  • Demonstrated ability to maintain confidentiality and make good judgment about what to reveal to customers

Equal opportunity

  • Azenta is an Equal Opportunity Employer.
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This listing is sourced directly from Azenta Life Sciences's careers page and normalized into a canonical job model.