Novo
Product Manager, Banking
New York
Sponsorship not specifiedDetected 35 days ago
RailsCybersecurityProduct ManagementProduct StrategyResearchLeadershipProblem Solving
About the role
- This role is critical to ensuring the reliability, usability, and depth of the products at the heart of Novo, supporting our rapidly expanding customer base and business operations.
Responsibilities
- Own the strategy, roadmap, and execution for Novo's core banking products, including deposit accounts, money movement, cards, and the underlying program infrastructure.
- Develop a clear point of view for each product - defining who it serves, what value it delivers, and why it resonates - so Novo serves the right small businesses deeply rather than building for everyone and no one.
- Serve as a key product partner to the executive team, translating company objectives and customer insight into a prioritized banking roadmap.
- Balance near-term delivery with the platform and product depth investments needed to support long-term growth and retention.
- Own the end-to-end experience for account opening, funding, deposits, and money-movement flows (ACH, wires, transfers, bill pay, and card transactions), partnering with Engineering on the ledger, payments rails, and card systems beneath them.
- Define and improve the products that drive deposits, money storage, and money movement, deepening engagement and increasing the number of Novo products each customer uses.
- Translate complex regulatory, banking-partner, and operational requirements into intuitive, simple experiences for small business owners.
- Write clear specs, define success metrics, and partner with Engineering and Design to ship reliable, secure, high-quality features on a predictable cadence.
- Monitor product performance and key metrics, distinguish signal from noise, and drive timely iteration when results diverge from expectations.
Requirements
- 7+ years of progressive experience in product management, with experience owning complex, technical, or platform products (preferably in fintech, financial services, banking, or payments).
- Demonstrable track record of shipping reliable, customer-facing products in a high-growth, regulated environment, ideally involving money movement, payments, cards, deposits, or other financial infrastructure.
- Strong understanding of banking and fintech fundamentals, including how accounts, money movement, cards, deposits, and partner-bank and program infrastructure work together.
- Experience working with Risk, Compliance, and Legal to ship products within regulatory constraints, and a track record of treating security, trust, and reliability as core product requirements.
- Strong product sense and the ability to give products a clear point of view and value proposition for a defined customer.
- Ability to thrive in a fast-paced, evolving startup environment.
- Partner with Engineering, InfoSec, and Operations to ensure banking products meet the reliability, availability, and data-integrity bar required in a regulated financial environment.
Nice to have
- advanced degree or relevant technical background preferred.
- Bachelor's degree required
Company info
- Novo is a venture-backed fintech that simplifies banking for small businesses.
- In addition to providing smart tools built for entrepreneurs to better run and grow their businesses, Novo has processed billions in transactions in partnership with a number of established banking partners.
- Our vision is to be the go-to platform serving small businesses - from launch to everyday - so business owners can focus on growing, while Novo provides seamless money movement, money storage, and access to capital.
- We'd like to look back 5-10 years from now and know that we helped new generations of small businesses succeed because of the work we did at Novo.
- Novo raised $170 million in venture capital and is backed by leading investors, including Stripes, Valar Ventures, Crosslink Capital, and Notable Capital (formerly GGV).
- Learn more at https://www.novo.co.
- Since our Fall 2018 beta launch, we've expanded offerings from free checking accounts and debit cards to lending products, business tools (invoices, bookkeeping, and more), and integrations.Today http://integrations.Today, Novo is a powerfully simple banking platform that serves over 250,000 small businesses.
- Partner with the team to evaluate and improve partner-bank and program economics, ensuring the products we ship are both valuable to customers and sustainable for the business.
This listing is sourced directly from Novo's careers page and normalized into a canonical job model.