Chubb
Senior Customer Service Representative
Phoenix, AZ, United States · Senior
Sponsorship not specifiedDetected 3 days ago
Customer SupportCommunication
About the role
- BASIC FUNCTION OF THE JOB: To deliver superior customer service through phone and online interactions with agents and customers. This role requires excellent communication skills, emotional intelligence, attention to detail, and proficiency in using computers for processing. MAJOR DUTIES/RESPONSIBILITIES OF THE JOB: - Handle inbound Calls: Answer incoming
- calls and providing exceptional engagement, support and advocacy for our customers and agents when reporting a new claim or seeking information on existing claims. - Process digital requests: Assist customers with electronic request processing, including but not limited to first notice of loss, inquiries, and policy research. - Document interactions:
Requirements
- This role requires excellent communication skills, emotional intelligence, attention to detail, and proficiency in using computers for processing.
Company info
- Assist customers with electronic request processing, including but not limited to first notice of loss, inquiries, and policy research. -
- Answer incoming calls and providing exceptional engagement, support and advocacy for our customers and agents when reporting a new claim or seeking information on existing claims. -
This listing is sourced directly from Chubb's careers page and normalized into a canonical job model.