The Home Depot
Inside Sales Support Representative - East LA
CALIFORNIA - VIRTUAL - CA01
Sponsorship not specifiedDetected 4 hours ago
Project ManagementCRMSalesCustomer SupportLeadershipCommunicationOrganizational SkillsMicrosoft Office
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odds of building a lasting career here
33Risky
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The ISSR provides personalized service and solutions through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of the project cycle.
- Completes assignments timely and efficiently.
- Direct Manager/Direct Reports: - This position reports to Supervisor - This position has 12 direct reports.
Responsibilities
- 50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership.
- Continually works to support Outside Sales partners to grow accounts through building strong relationships, both internal and external.
- 25 % Account Administration - Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs.
- Owns projects from end to end, ensuring that the managed account customer is the focal point of the process
- 50% Support Outside Sales Portfolio Growth
- Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership.
- Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs.
- Drives Results
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems.
Nice to have
- Working knowledge of Microsoft Office Suite
- Working knowledge of presentation software (e.g., Microsoft PowerPoint)
- Demonstrated project management skills
- Excellent written and verbal communication skills
- Previous customer service or retail sales experience
- home improvement trades specific
- Home Improvement specific.
- Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external
Compensation
- The pay range for this position is between $25.00 - $26.00
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This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.