The Home Depot

The Home Depot

Inside Sales Support Representative - East LA

CALIFORNIA - VIRTUAL - CA01

Sponsorship not specifiedDetected 4 hours ago
Project ManagementCRMSalesCustomer SupportLeadershipCommunicationOrganizational SkillsMicrosoft Office

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odds of building a lasting career here

33Risky
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • The ISSR provides personalized service and solutions through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of the project cycle.
  • Completes assignments timely and efficiently.
  • Direct Manager/Direct Reports: - This position reports to Supervisor - This position has 12 direct reports.

Responsibilities

  • 50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership.
  • Continually works to support Outside Sales partners to grow accounts through building strong relationships, both internal and external.
  • 25 % Account Administration - Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs.
  • Owns projects from end to end, ensuring that the managed account customer is the focal point of the process
  • 50% Support Outside Sales Portfolio Growth
  • Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership.
  • Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs.
  • Drives Results

Requirements

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems.

Nice to have

  • Working knowledge of Microsoft Office Suite
  • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
  • Demonstrated project management skills
  • Excellent written and verbal communication skills
  • Previous customer service or retail sales experience
  • home improvement trades specific
  • Home Improvement specific.
  • Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external

Compensation

  • The pay range for this position is between $25.00 - $26.00

This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.