Kyndryl

Kyndryl

Associate Experience Strategist

Dallas (USDALFRI) Frisco AI HUB · Part-time

Sponsorship not specified$63k-$114kDetected 1 day ago
Customer SuccessResearchCollaborationProblem SolvingMentoring

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odds of building a lasting career here

50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 90%

Of 10 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 503 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

7 transfer filings in the last year, covering 7 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • As a Customer Experience Consultant, you will shape how customers experience products, services, and digital interactions by translating human insights into actionable experience strategies.
  • This role balances research, strategy, and collaboration, with clear ownership of experience outcomes across consulting engagements.

Responsibilities

  • Lead experience strategy work across Insight, Idea, and Impact phases to uncover customer needs and opportunities
  • Partner with business strategy, digital strategy, analytics, design, and technology teams to align experience outcomes with delivery plans
  • Support the translation of experience strategy into measurable outcomes and implementation guidance
  • At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses.
  • You will lead experience driven problem solving from discovery through execution, ensuring customer needs are clearly understood, prioritized, and embedded into future state solutions.

Requirements

  • Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
  • You're good at what you do and possess the required experience to provide it.
  • However, equally as important - you have a growth mindset
  • You are customer-focused - someone who prioritizes customer success in your work.
  • And finally, you're open and borderless - naturally inclusive in how you work with others.
  • Required skills and experience
  • Experience leading customer or user experience strategy within consulting or transformation engagements
  • Proven ability to synthesize research into clear insights, experience frameworks, and strategic recommendations
  • Experience creating customer journey maps, experience maps, and future state concepts

Compensation

  • The compensation range for the position in the U.S. is -

Benefits

  • Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
  • We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.

Company info

  • At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress
  • with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
  • The Role
  • Your role
  • We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
  • For our people-Kyndryls-that means doing purposeful work that powers human progress.
  • Facilitate design thinking workshops and experience mapping sessions with customers and delivery teams

Equal opportunity

  • Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Visa & Work Authorization

  • Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status
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This listing is sourced directly from Kyndryl's careers page and normalized into a canonical job model.