Pindrop

Director, Product Management

US - Remote; US-Remote · Director

Sponsorship not specified$175k-$215kDetected 8 days ago

Distributed SystemsMachine LearningProduct ManagementStakeholder ManagementCustomer SuccessLeadershipCommunicationCollaboration

About the role

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers.
Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.
Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

Define how shared platform capabilities - including AI/ML services, APIs, integrations, observability, identity, security, entitlements, orchestration, and configuration management - evolve to support enterprise-scale growth.
Drive prioritization across foundational platform investments, customer-facing platform services, and innovation initiatives while balancing scalability, reliability, security, and cost optimization, while establishing platform governance models, product operating frameworks, and execution standards to elevate consistency.
Collaborate with GTM leadership to define commercialization strategies, positioning, messaging, packaging, and launch plans for customer-facing platform capabilities.
Manage organization goals, business metrics, and KPIs for the platform, including adoption, reliability, performance, and developer experience.
As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

10+ years of product management experience in B2B SaaS, including significant leadership experience in platform, infrastructure, AI/ML, API, data, or developer ecosystem products.
Strong technical fluency and ability to work closely with engineering teams on APIs, architecture decisions, integration patterns, data models, and platform tradeoffs.
Proven success defining and executing platform strategy at scale across multiple products, business units, or customer-facing ecosystems.

Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Here's a snapshot of the benefits we offer:
Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
Unlimited Paid Time Off (PTO)
Generous health and welfare plans to choose from - including one employer-paid "employee-only" plan!
Best-in-class Health Savings Account (HSA) employer contribution
Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
Paid Parental Leave - Including birth, adoptive & foster parents
Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.
Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.
Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era.
Regularly engage with customers and partners who consume platform capabilities (e.g., Pindrop Intelligence APIs, data services) to understand use cases, workflows, and unmet needs.
Pindrop is looking for an experienced Director of Platform Product Management to own the strategy, execution, and organizational alignment for the Pindrop Platform - the shared foundation that powers Protect, Passport, Pulse, and platform capabilities exposed directly to customers and partners, including Pindrop Intelligence.
As a part of Pindrop, you'll have a direct impact on our growing list of products and the future of security in the voice-driven economy.

This listing is sourced directly from Pindrop's careers page and normalized into a canonical job model.