Elsevier
Account Manager, Research Intelligence (Northeast, US)
Home based-Massachusetts · Mid · Part-time
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About the role
- As an Account Manager, you will be responsible for both New Sales and the renewal of existing customer contracts.
- The main focus of New Sales is to expand our Research Intelligence business by identifying new customer prospects and opportunities for upselling and cross-selling within our current customer base.
- The primary focus of renewal management is to nurture and expand our existing customer relationships.
Responsibilities
- Cultivating and nurturing relationships with key decision-makers and influencers at the customer level to actively support Elsevier's strategic objectives.
- You will collaborate with key stakeholders such as Customer Success Managers (CSMs), Product Management, and Marketing with the goal of achieving high renewal rates.
Requirements
- Possess a minimum of 3-5 years of direct sales experience, demonstrating expertise in a consultative, complex solution-sales approach.
- Showcase proficiency in strategic account planning and management, with the ability to connect the dots within customer institutions.
- Experience in selling enterprise software within an international matrixed organization.
- Do you possess expertise in consultative selling, coupled with a background in navigating complex SaaS solutions, data analytics, and Artificial Intelligence?
- Do you have experience partnering with Academic & Research institutions?
- Our expertise extends to delving into complex questions and providing answers supported by precise, in-depth analysis.
Compensation
- $79,800 - $148,100.
- Total Target Cash: $122,800 - $228,100.
- Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.We know that your wellbeing and happiness are key to a long and successful career.
Benefits
- Comprehensive, multi-carrier program for medical, dental and vision benefits●
Company info
- By offering cutting-edge SaaS solutions, data, analytics, and AI tools, we cater to customers seeking insights to bolster their strategies and impact.
- Using both internal and external resources, your goal is to maximize the value we deliver to customers, ensuring their satisfaction and retention.
Equal opportunity
- If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
- We are an equal opportunity employer:
- EEO Know Your Rights.
Visa & Work Authorization
- are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientat
This listing is sourced directly from Elsevier's careers page and normalized into a canonical job model.