Wellmarkinc
Customer Experience Advocate I
Sioux Falls, SD, United States · Full-time
Sponsorship not specifiedDetected 5 days ago
RESTResearchCommunicationProblem Solving
About the role
- Your days will be filled with phone calls from our members, providers, and other stakeholders.
- The CXA will provide accurate, prompt, courteous, and professional responses to member, provider or other stakeholder inquiries over the phone.
Responsibilities
- Sometimes the work can be challenging and complex but will also be rewarding for those who want to make an impact by serving on the front lines to support our members.
Skills
- F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.
Compensation
- In addition to base pay, this role offers a broader total compensation package including annual performance incentives, other earning opportunities, and a direct promotion track.
Benefits
- A strong focus on optimizing the customer experience - our mission is to Make Health Care Better!
- A workplace that values health with access to a fitness facility, health programs, education, and services
- Exceptional employee benefits, rewards, and growth opportunities
- Best-in-class tuition assistance program (we will help pay off any current student loans you might have previously incurred!)
- Prior experience and/or knowledge in health insurance or related industry.
- A minimum of 1 year proven experience engaging with customers (e.g. retail, service, health care provider, nursing, care giver, or teacher).
Company info
- An opportunity for career advancement
Visa & Work Authorization
- At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the
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This listing is sourced directly from Wellmarkinc's careers page and normalized into a canonical job model.