Heven AeroTech

Technical Writer & Documentation Specialist

Bingen, Washington

No sponsorship$15k-$25kDetected 30 days ago

JiraConfluenceAvionicsRoboticsLeadershipCollaborationWritingMicrosoft OfficeSharePoint

About the role

Heven AeroTech offers a competitive benefits package designed to support the health, financial security, and overall well-being of our employees and their families.
Benefits include medical, dental, and vision coverage, retirement plans, paid time off/sick, and additional protections such as critical illness, hospital indemnity, accident coverage, and short- and long-term disability.

Create, update, and maintain Work Instructions (WIs), Maintenance Manuals, Operator Manuals, Technical system documentation for the Z1 platform and other unmanned products.
Collaborate with engineering, programs, operations, and flight-test teams to capture source information.
Lead end-to-end implementation and configuration of MadCap Flare.
Develop Heven Aerotech's Technical Publications strategy aligned with product, regulatory, and customer needs.
Define and document the process for: Creating, reviewing, and approving work instructions, Producing and releasing technical manuals, Maintaining version control and traceability.
Create internal standards aligned with aerospace and technical writing best practices.
Apply industry-standard technical writing methodologies and controlled-document practices.
Participate in design reviews, product testing, and operations as needed to gather accurate information.
Support customer-facing teams with high-quality, mission-ready documentation.
7+ years experience as a Technical Writer, with at least 3-5 years in a lead capacity

Ability to communicate clearly and effectively in both written and verbal forms.
Ability to review detailed technical information, drawings, and digital content with strong visual acuity.
Ability to safely access and navigate engineering labs, production floors, and flight-test areas, which may include exposure to noise, machinery, or outdoor conditions.
Occasional travel may be required to support testing, operations, or cross-site collaboration.
Ability to focus for extended periods while managing multiple documentation projects and deadlines.
Strong understanding of technical writing standards and controlled documentation practices.
Experience with early-stage or evolving quality management frameworks
Proficiency with: Confluence, Jira, SharePoint, Microsoft Office Suite
Citizenship required due to export-controlled work.

Bachelor's degree in English, writing, literature or equivalent
Direct, hands-on experience with MadCap Flare (implementation experience strongly preferred).
Background in aerospace, defense, robotics, unmanned systems, or similarly complex hardware/software products.
Experience creating Tech Pubs strategy or scaling documentation systems from scratch.
Familiarity with drone systems, avionics, mechanical/electrical assemblies, or flight operations.
Experience in a startup or rapid-development engineering environment.
Light experience with 3D models, schematics, or illustration tools is a plus.

Frequent use of standard office equipment, including computers, keyboards, and documentation tools.

include medical, dental, and vision coverage, retirement plans, paid time off/sick, and additional protections such as critical illness, hospital indemnity, accident coverage, and short- and long-term disability.

At Heven AeroTech (Heven), we don't just believe in the power of people-we build our success on it.
As a recognized leader in hydrogen powered drones, we've earned recognition for creating a workplace where innovation thrives, collaboration is second nature, and every employee feels valued.
Our culture is anchored in trust, and a shared commitment to excellence.
We know that great organizations are built by extraordinary teams.
That's why we invest in your professional growth, offering robust training programs, leadership development opportunities, and a clear pathway for advancement.
At Heven, your voice matters, your ideas are heard, and your contributions make a tangible impact.
Heven AeroTech
FLSA: Exempt
Role Summary:
The Technical Writer & Documentation Specialist leads the creation, organization, and standardization of all technical publications, work instructions, and product manuals across our unmanned systems portfolio- including the Z1 platform and future products.
This role will be the owner and primary implementer of MadCap Flare, responsible for transitioning all existing content and establishing a scalable Tech Pubs ecosystem.

Heven AeroTech is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

This listing is sourced directly from Heven AeroTech's careers page and normalized into a canonical job model.