Zuora
Sr Director, Payments Engineering
Foster City, California, United States · Director
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About the role
- This role requires a leader who combines technical depth with strong organizational leadership: someone who raises the bar for system performance, software quality, and operational discipline while helping teams move faster through effective use of AI tooling.
- Raise engineering and operational standards.
- Improve engineering productivity with AI.
Responsibilities
- Lead for performance, scale, and resilience. Define the architecture and technical roadmap for a payments platform that supports growing transaction volumes, delivers low latency, and remains reliable through traffic spikes and downstream failures.
- Establish strong practices for system design, code quality, testing, observability, incident response, and continuous improvement.
- Build consistent approaches to integrating and operating across multiple payment gateways, including failure isolation, safe retries, and recovery.
- Partner across the business. Work closely with Product, Cloud Engineering, Security and gateway partners to deliver the business outcomes.
- You'll shape technical strategy, strengthen engineering execution, and develop an organization that delivers reliable, scalable payment experiences.
- Collaborate deeply across teams and regions
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Requirements
- Practical experience improving engineering productivity through AI tooling with an emphasis on measurable outcomes.
- Strong communication and cross-functional leadership skills, including the ability to explain technical tradeoffs and connect engineering decisions to business priorities.
- Deep payments expertise is welcome, but not required.
Nice to have
- We've led the Subscription Economy for more than a decade.
- Payment experience is a plus.
- Payments experience spanning gateways, processors, orchestration, authorization, settlement, reconciliation, or payment risk.
- Familiarity with financial transaction correctness, idempotency, payment security, and PCI compliance.
Compensation
- $303,600 - $417,450 USD
- The base pay details represent the annualized salary range for the posted position.
Benefits
- Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility.
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Mental wellbeing resources and support
- Base pay is only one element of Zuora's Total Rewards Package.
- Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
- Benefits may vary by location
- Benefits may vary by location; details will be shared during the interview process
Company info
- You'll lead multiple engineering teams and managers responsible for the full lifecycle of our payments platform-from system architecture and gateway integration to operational reliability and continuous improvement.
- The organization combines deep technical expertise with strong execution discipline.
- Success in this role means building leadership capacity across the team, translating business priorities into measurable engineering outcomes, and establishing clear ownership and accountability for delivery, quality, and reliability.
- You'll work in close partnership with Product, Cloud Engineering, and Security to ensure the platform meets business needs while maintaining the highest standards for performance, availability, and security.
Equal opportunity
- Equal Opportunity Employer committed to creating an inclusive environment for all.
- Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
This listing is sourced directly from Zuora's careers page and normalized into a canonical job model.