GoodRx
Conditions Subscriptions Director
Santa Monica, Los Angeles County · Director · Contract
Sponsorship not specified$218k-$350kDetected 12 days ago
ComplianceStakeholder ManagementAccount RetentionCadenceHIPAAFDA RegulatoryResearchLeadershipCommunicationProblem SolvingMentoring
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 12 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 82%
Of 11 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 505 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- The right person will be an experienced, hands-on direct-to-consumer operator with a strong track record of driving revenue growth, scaling business operations, and leading cross-functional initiatives within high-growth D2C health or consumer businesses.
- Reporting into the VP, Conditions Subscriptions, the Director will help define and execute the strategy for this growing line of business, including expansion beyond our current condition offerings.
- This role will be accountable for business performance, including P&L and unit economics, while ensuring strong alignment with the GoodRx brand, mission, and broader company strategy.
Responsibilities
- Lead the condition subscription business and its financial performance, including P&L and key unit economics such as blended CAC, payback period, contribution margin, ARPU/LTV, and churn.
- Monitor performance, identify gaps, and execute improvements to deliver against revenue, subscriber growth, retention, and contribution margin targets.
- Drive improvements across the telehealth customer funnel, using data and customer insights to identify friction and drop-off, develop solutions, and partner with teams to implement and measure changes.
- Develop and execute programs to improve customer lifetime value, including onboarding, retention, save, win-back, upsell, and cross-sell initiatives designed to increase ARPU and LTV while reducing churn.
- Lead cross-functional business execution in partnership with Product, Marketing, Data, Finance, Clinical Operations, and other teams.
- Establish shared objectives, resolve dependencies and competing priorities, and directly advance critical initiatives to deliver measurable business outcomes.
- Apply deep subscription expertise to complex business challenges, adapting proven approaches and developing new ideas where existing solutions are insufficient. Serve as a key advisor on decisions that affect multiple functions and future offerings.
- Manage key external business relationships with provider groups, pharmacies, labs, and other partners, ensuring appropriate quality, cost, capacity, performance, and service levels.
- Work directly with partners and internal teams to resolve operational issues and align capacity with demand.
- Strengthen cross-functional team effectiveness, establishing clear goals, operating mechanisms, and accountability for results. Provide expertise, coaching, and hands-on guidance to support execution and develop others.
Requirements
- Deep expertise in subscriptions, recurring revenue, and consumer businesses, with demonstrated success scaling customer acquisition, conversion, retention, and monetization.
- Strong financial and analytical acumen, with the ability to work directly with data and customer insights and translate findings into strategy, investment decisions, operating priorities, and measurable business results.
- A collaborative, hands-on leadership approach, with the willingness and ability to engage deeply in the business, uncover insights, solve complex problems, and bring new concepts to market.
- Experience driving growth within a multi-product ecosystem, including successful execution of upsell, cross-sell, bundling, and portfolio expansion strategies.
- Demonstrated ability to balance near-term business performance and operational execution with longer-term strategic investments and new growth opportunities.
Nice to have
- Typically requires 15 years of related experience with a bachelor's degree
- 12 years with a master's degree
- or 8 years with a PhD
- or equivalent experience.
- MBA or another relevant advanced degree preferred.
- We place significant value on demonstrated business impact, leadership, revenue growth, and the ability to scale complex consumer businesses.
- Preferred Skills & Qualifications:
- Preferred Skills &
Compensation
- Experience scaling a D2C telehealth, healthcare, or subscription business to millions of users and/or $50M+ in annual recurring revenue, with demonstrated success managing CAC efficiency, payback periods, and sustainable contribution margins.
Benefits
- Our goal is to help Americans find convenient and affordable healthcare.
- We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
- This is a highly visible role with the opportunity to shape and scale subscription-based healthcare solutions at GoodRx.
- Maintain a deep understanding of the competitive and market landscape, including emerging consumer healthcare models, competitive offerings, customer expectations, and relevant healthcare trends.
- Proven experience having significant accountability for a P&L or major business line, ideally within D2C telehealth, virtual care, cash-pay healthcare, or a comparable consumer subscription business.
- Experience in health tech, consumer healthcare, or scaled consumer digital platforms is strongly preferred.
Company info
- This leader will bring deep expertise in building subscription businesses that convert, retain, and cross-sell cash-pay telehealth customers at scale.
This listing is sourced directly from GoodRx's careers page and normalized into a canonical job model.