Coalition

Senior Manager, Machine Learning (Data Operations)

Any location, Canada · Senior

Sponsorship not specifiedDetected 4 days ago

PythonSQLMachine LearningData EngineeringData ScienceNLPMLOpsCybersecurityVendor ManagementCommunication

About the role

Coalition's machine learning models are only as good as the data they're trained on.
This role exists to make sure that data is right.
This role reports to the Chief Product Officer and sits at the intersection of product, ML, and operations.

Platform & tooling: Serve as the primary user and requirements driver for Label Studio - defining project configuration needs, workflow designs, pre-labeling pipeline requirements, and integration points with ML infrastructure.
Partner with the data engineering team that builds and maintains the platform.
Challenge teams on task design when labeling instructions are ambiguous or likely to produce unreliable labels.
Vendor management: Source, onboard, and manage external labeling vendors and BPOs in coordination with Coalition's operations team.
Set quality SLAs, run calibration sessions, and manage feedback loops to labelers.
Familiarity with common ML labeling tasks: text classification, NER, document extraction, intent detection

You'll own labeling quality and methodology across Coalition - designing annotation tasks, defining quality frameworks, and ensuring every labeled dataset meets the standard required to ship production ML models.

Direct experience managing labeling platforms (Label Studio strongly preferred
Scale AI, Labelbox, Prodigy, or similar acceptable)
Track record managing outsourced labeling vendors or BPOs for ML data production
Experience in insurance, cybersecurity, or fintech is a plus but not required

As a remote-first organization, our compensation reflects the cost of labor across several Canadian geographic markets.
In Alberta, British Columbia & Ontario the base salary for this position ranges from $136,800/year up to $186,800/year.
For all other locations, the base salary for this position ranges from $123,100/year up to $153,900/year.
Your Recruiter can share more on the specific target salary range for your location during the interview process.
Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location.

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.
Opportunities to make an impact with bold thinking are real-and happening daily at Coalition.
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes.
Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

This listing is sourced directly from Coalition's careers page and normalized into a canonical job model.