Tomo Credit
Post Closing Manager
New York City · Junior
Sponsorship not specifiedDetected 50 days ago
ComplianceProcess ImprovementVendor ManagementLeadershipCommunicationCollaborationProblem SolvingUnderwriting
About the role
- Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable.
- By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year.
- Backed by top-tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation.
Responsibilities
- Manage, mentor, and develop a team of post-closing coordinators and Jr post-closers, providing day-to-day oversight and performance guidance.
- Conduct regular pipeline reviews, identify bottlenecks, and reallocate resources to maintain turnaround targets.
- Maintain accountability for final recorded and non-recorded closing documents, ensuring proper custody and maintenance.
- Manage submission and receipt of FHA mortgage insurance and VA loan guaranty within 60 days of closing.
- Collaborate with compliance, legal, and secondary market teams to address investor findings and repurchase requests.
- Develop and maintain post-closing policies, procedures, and training materials to support team consistency and regulatory alignment.
- Identify systemic issues and lead cross-functional initiatives to improve loan quality and reduce post-closing defects.
- Partner with closing, underwriting, and operations leadership on process alignment and shared quality standards.
- Administer and optimize workflows within the loan origination system (LOS) to support post-closing efficiency.
- Manage relationships with title companies, recording agencies, custodians, and investors as needed to resolve post-closing issues.
Requirements
- Deep knowledge of conventional loan guidelines, including TRID disclosure and timing requirements, investor delivery standards, and post-closing documentation requirements.
Nice to have
- Working knowledge of FHA, VA, and USDA loan guidelines, including insurance/guaranty submission processes and acceptable documentation standards.
- Experience managing investor relationships and responding to post-purchase review findings or repurchase demands.
- Familiarity with secondary market requirements for loan delivery to Fannie Mae and Freddie Mac, including UCD submission.
- Experience designing or optimizing post-closing workflows and quality control frameworks.
- Bachelor's degree in finance, business, or a related field, or equivalent professional experience.
- Attention to Detail - Maintains a high degree of accuracy across high-volume loan reviews
- identifies errors and deficiencies that others may overlook.
- Regulatory Knowledge - Stays current on changes to mortgage compliance requirements and proactively communicates impacts to the team.
Benefits
- We provide a variety of competitive benefits including (but not limited to):
- Equity Ownership: All teammates receive stock options-we win together
- Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
- Work-life balance and a generous paid time off policy
- In order to support teammates who become parents, Tomo Mortgage provides paid parental leave
- 401(k) retirement plan
Company info
- Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation.
- The Post-Closing Manager is responsible for leading the post-closing team and overseeing all functions related to the audit, review, and delivery of closed mortgage loan files. This role ensures the integrity, accuracy, and regulatory compliance of all closed loan documentation in accordance with investor requirements, TRID guidelines, and applicable lending policies. The Post-Closing Manager serves as a subject matter expert across conventional, FHA, VA, and USDA loan products and drives process improvements that support the department's quality and throughput goals.
- Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars.
- The Post-Closing Manager is responsible for leading the post-closing team and overseeing all functions related to the audit, review, and delivery of closed mortgage loan files.
- This role ensures the integrity, accuracy, and regulatory compliance of all closed loan documentation in accordance with investor requirements, TRID guidelines, and applicable lending policies.
- We strive to anticipate your needs in order for you to be a healthy, motivated, and happy team member.
Apply directly at Tomo Credit →Create a free account for alerts like thisView Tomo Credit immigration profile
This listing is sourced directly from Tomo Credit's careers page and normalized into a canonical job model.