Rakuten Rewards

VP, Business Intelligence & Insights

San Mateo, California · Vp

Sponsorship not specified$179k-$334kDetected 31 days ago

SalesForecastingLeadershipCommunication

About the role

Job Description: Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society.
Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment.
Rakuten is the most rewarding way to shop, giving millions of members Cash Back when they buy from their favorite brands.

Lead Enterprise Data & Insights Strategy
Owns Rewards' enterprise data and insights strategy for executive and operational decision-making (business-facing): defining how performance is measured, interpreted, and used to drive decisions
Serve as a trusted thought partner to the CEO and executive leadership team.
Build & Lead a Centralized Insights Organization
Build a high-performing team known for business acumen, credibility, and influence-not reporting volume.
Act as a key partner with Product, Engineering, Finance, Marketing, and Sales to ensure data reporting/forecasts and insights for company, merchants and buyers are relevant, timely, and decision oriented and meet their ongoing business needs
Examples for Areas of Support: While this role is enterprise in scope, examples of the types of decisions and analyses this organization supports include but not exhaustive:
Partner with Platform teams to ensure analytics tools and capabilities are aligned to enterprise insight needs and executive decision workflows.
You'll provide embedded functional support with measurable service levels while maintaining a single enterprise standard for metrics, interpretation, and performance truth.
You'll own enterprise clarity: metric definitions, performance interpretation, and decision-grade insights.

15+ years of senior leadership experience in analytics, business intelligence, or insights.
Proven track record of influencing C-level decisions through data-driven insight and judgment.
Experience centralizing or transforming analytics in complex, cross-functional organizations.
Strong understanding of modern analytics and AI-enabled platforms, paired with sharp business intuition.
If you are energized by turning data into clarity-and clarity into action-this role offers the scope and impact.
In close partnership with the Data & AI Platform and Engineering organizations-who own architecture and delivery-this role defines the enterprise analytics roadmap required to deliver decision-grade insights at scale.

Marketing Mix Modeling (MMM) and incrementality analysis to inform marketing investment allocation
Customer LTV, cohort, and payback analysis to guide acquisition and retention strategy
Company-level and merchant-level revenue performance insights and forecasting
Sales quota and target-setting analytics grounded in historical performance and pipeline dynamics
Performance insights that inform prioritization across merchants, categories, and partnerships
Ensure AI-powered analytics enhance decision quality and consistency-rather than creating parallel systems or fragmented interpretations.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below.

This listing is sourced directly from Rakuten Rewards's careers page and normalized into a canonical job model.