Clear Channel Outdoor

Clear Channel Outdoor

Salesforce Administrator

Seattle, WA · Contract

Sponsorship not specifiedDetected 15 days ago
OAuthData EngineeringAgileSalesforceProcess ImprovementLeadershipCollaborationProblem SolvingTime ManagementOrganizational Skills

About the role

  • Monitor org health using tools such as Salesforce Optimizer, Health Check, and OrgCheck; prioritize findings by risk and business impact
  • Stay current on Salesforce release updates (3x/year); interpret release notes, assess org impact, and communicate changes to stakeholders and leadership
  • Execute data loads using Data Loader and other ETL methods; write and run SOQL queries for reporting, troubleshooting, and data extraction tasks

Responsibilities

  • Comes up with creative solutions to org challenges; makes connections across unrelated problems and brings original thinking to platform design and process improvement
  • Delivers quality work across overlapping workstreams - org support, project delivery, and monthly deployment cycles - and takes accountability for outcomes
  • Proactively identify discrepancies in org configuration, data, automation behavior, and integration output; develop and execute remediation plans
  • Investigate unexpected system behavior; create clear, well-documented Salesforce support cases and partner with Salesforce Support to resolve issues or obtain authoritative clarification on platform functionality
  • Maintain and update AppExchange packages; evaluate new packages that could add value to the org and bring recommendations to the team
  • Coordinate and ensure successful monthly deployments through multiple deployment methods, including change sets and other code deployment tooling; document release notes, maintain deployment logs, and conduct post-deploy validation
  • Monitor and maintain data quality processes including deduplication and field governance; maintain archive policies and monitor data storage usage to keep the org within storage limits
  • Partner with the business to evaluate and advise on user accounts, roles, profiles, permission sets, and permission set groups; provide guidance and recommendations to ensure alignment with the principle of least privilege
  • The right candidate is equally comfortable investigating a data anomaly, writing a support case, and creating documentation for the team.
  • Define business and technical process requirements; write clear user stories and acceptance criteria for developers to build and test against

Requirements

  • Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands
  • Employee must have the ability to see written documents, computer screens and to adjust focus
  • The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Skills

  • You take ownership of the Salesforce org and follow through on commitments to both the business and the technology team
  • You are motivated to stay current with Salesforce platform releases and proactively communicate relevant changes
  • You approach org health with a detective mindset - you notice when something is off and you dig until you understand why
  • You are a self-starter with a diligent work ethic; you can multi-task and remain calm under pressure
  • Physical Demands

Compensation

  • Ultimate compensation will be based on several factors, including relevant experience, skills, scope and responsibility of the position, as well as pursuant to salary market benchmarks.
  • This salary range is a good-faith estimate of the salary for this position.

Benefits

  • Pre-Tax Commuter Spending Account
  • Paid Time Off (Accrued Vacation and Sick Plans)
  • Free Digital Gym Membership and Discounted Memberships
  • Develop learning materials and training resources when new features or workflows are introduced; maintain internal knowledge base content

Company info

  • 705 5th Avenue S, Suite #805, 98104
  • Position Type
  • The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
  • Our organization participates in E-Verify.
  • Click here to learn about E-Verify.
  • Current employees and contingent workers click here to apply and search by the Job Posting Title.
  • Company Paid Employee Life and AD&D Insurance

Equal opportunity

  • As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities.
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This listing is sourced directly from Clear Channel Outdoor's careers page and normalized into a canonical job model.