Five Below

Five Below

Customer Experience Manager

Memphis, TN 38115

Sponsorship not specifiedDetected 20 days ago
Financial AnalysisHRCustomer SupportLeadershipCommunicationTime ManagementMentoringFinancial Reporting

About the role

  • Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it.
  • It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
  • What does the Customer Experience Manager do?

Responsibilities

  • Assists in developing all Associates
  • Partners with supervisors or corporate office regarding store issues
  • Drives store sales and controls expenses
  • Uses financial reporting to drive business opportunities

Requirements

  • Minimum 2 years of management experience
  • Ability to multi-task
  • High School Graduate or equivalent.
  • Excellent verbal and written communication skills
  • Creative thinking
  • Ability to maintain composure under pressure

Nice to have

  • College experience preferred

Skills

  • Leadership
  • Trainer/Developer/Motivator
  • Communication
  • Emerging Skill
  • Planning/Time Management
  • Ownership Commitment
  • Accountability/Delegation/Follow up
  • Sales Driver/Goal Oriented
  • Professionalism

Company info

  • Ensures all associates and managers are Wowing the Customer through personal contact with customers
  • Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times

This listing is sourced directly from Five Below's careers page and normalized into a canonical job model.