Five Below
Customer Experience Manager
Memphis, TN 38115
Sponsorship not specifiedDetected 20 days ago
Financial AnalysisHRCustomer SupportLeadershipCommunicationTime ManagementMentoringFinancial Reporting
About the role
- Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it.
- It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
- What does the Customer Experience Manager do?
Responsibilities
- Assists in developing all Associates
- Partners with supervisors or corporate office regarding store issues
- Drives store sales and controls expenses
- Uses financial reporting to drive business opportunities
Requirements
- Minimum 2 years of management experience
- Ability to multi-task
- High School Graduate or equivalent.
- Excellent verbal and written communication skills
- Creative thinking
- Ability to maintain composure under pressure
Nice to have
- College experience preferred
Skills
- Leadership
- Trainer/Developer/Motivator
- Communication
- Emerging Skill
- Planning/Time Management
- Ownership Commitment
- Accountability/Delegation/Follow up
- Sales Driver/Goal Oriented
- Professionalism
Company info
- Ensures all associates and managers are Wowing the Customer through personal contact with customers
- Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
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This listing is sourced directly from Five Below's careers page and normalized into a canonical job model.