Salma Health

Patient Intake Coordinator

California - Remote

Work authorization required$20k-$25kDetected 23 days ago

AccessibilityOutbound SalesLogisticsEHR/EMRResearchCommunicationCollaborationPublic SpeakingAdaptability

About the role

The Patient Intake Coordinator serves as a vital member of our interdisciplinary care team, supporting patients across the continuum of both brain health and mental health services.
This role ensures patients receive compassionate, timely, and clinically sound care by assisting with screening, safety assessments, and treatment coordination.
Working closely with clinicians and care teams, the Patient Intake Coordinator helps facilitate seamless patient experiences from initial contact through ongoing treatment and follow-up.

Collaborate with physicians, therapists, and care coordinators to ensure patients are connected to the appropriate care pathways.
Support treatment planning and discharge processes with clinical teams to ensure timely, coordinated services.
Coordinate appointment rescheduling and manage related administrative workflows and key tasks.
Support & Risk Management
Maintain compliance with clinical, legal, and ethical documentation standards.
Participate in supervision, team meetings, and professional development activities to maintain high standards of care and alignment with best practices.
Additional cross-functional responsibilities as needed, including support across Commercial Operations.
Ability to create process and procedure as necessary

Ability to work independently while contributing effectively to a collaborative, interdisciplinary team environment.

$20-$25 per hour for 40 hours per week.
Compensation will vary based on factors such as geography, relevant experience and skills.

The compensation for this position includes:
Hourly Rate: $20-$25 per hour for 40 hours per week. Compensation will vary based on factors such as geography, relevant experience and skills.
Work Environment: Remote in any state working hours are in PST Zone (with requirement to be on-site twice per year).

Medical, dental, vision, PTO, and additional benefits.
Conduct patient screening calls for individuals presenting with mental health and/or brain health concerns, following structured protocols and applying sound judgment to assess needs.
Serve as the first point of contact for individuals making initial inquiries into Salma Health, assisting with intake form completion and onboarding processes.
Support patients in understanding and navigating insurance coverage, confirming eligibility, and facilitating access to care.
Document all patient interactions accurately and promptly in designated dashboards and the electronic health record (EHR).
Work in collaboration with the local provider partnerships team, making outbound calls as a connector between external partnership opportunities and Salma Health.

Salma Health is reimagining brain healthcare by building a comprehensive, end-to-end brain health system that integrates advanced diagnostics, rapid-acting interventions, and continuous care coordination under one roof.
Our multidisciplinary teams of psychiatrists, neurologists, neuropsychiatrists, therapists, and technologists collaborate to deliver personalized, compassionate care. By leveraging real-world data and precision brain health research, we deliver measurable, evidence-based outcomes at scale.
Headquartered in California, Salma Health is expanding access to innovative brain health services across the U.S., beginning with clinics in San Diego, Orange County, the Bay Area, and Los Angeles.
Compensation & Benefits
Our multidisciplinary teams of psychiatrists, neurologists, neuropsychiatrists, therapists, and technologists collaborate to deliver personalized, compassionate care.
By leveraging real-world data and precision brain health research, we deliver measurable, evidence-based outcomes at scale.
We are committed to providing a workplace that is inclusive, respectful, and free from discrimination.

Equal Opportunity & Accessibility Statement
If you require a reasonable accommodation during the application or hiring process, please contact us directly - we're happy to help.

Sponsorship for employment authorization may be considered on a case-by-case basis depending on the role and candidate qualifications.

This listing is sourced directly from Salma Health's careers page and normalized into a canonical job model.