Smartsheet

Smartsheet

Senior Software Engineer II - AI Engineering (Remote Eligible)

-REMOTE, USA- · Senior · Full-time

Work authorization required$175k-$245kDetected 25 days ago
PythonDatabricksAWSGCPAzureCloud PlatformsMachine LearningData EngineeringLLMsRAGLLMOpsAI OrchestrationIncident Response

About the role

  • That is magic at work, and it's what we show up for every day.
  • In addition, this role will be eligible for a market competitive incentive opportunity.
  • US Base Salary Pay Range $175,000 - $245,000 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact.

Responsibilities

  • For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter.
  • You will work closely with Engineering and AI Platform teams, embedded in a team working in a critical area and building toward a mature Agent Development Lifecycle (ADLC).
  • You will architect how we design, build, and operationalize AI-driven solutions that transform work execution at enterprise scale.
  • Let's build what's next, together.
  • Personal paid Volunteer Day to support our community

Requirements

  • 8+ years of software engineering experience, with at least 2 years working directly with LLMs in production
  • Deep, hands-on experience with prompt engineering and context engineering, you understand how model behavior changes with framing, structure, and input design
  • Ability to communicate complex quality findings (written and verbal) to both technical and non-technical stakeholders, you can explain what's broke, why it matters, and what needs to happen next without losing the room

Nice to have

  • Experience with MLflow or similar experiment tracking platforms
  • Familiarity with CI-integrated evaluation pipelines
  • Experience with multi-agent orchestration frameworks
  • Prior work in an Applied AI or LLMOps function within a product company

Skills

  • Mentor and guide other engineers on applied ML best practices, modern AI development patterns, and production considerations
  • Establish best practices and standards for AI development, model governance, and responsible AI within the organization
  • Stay current with the rapidly evolving AI/LLM landscape and evaluate emerging tools, frameworks, and techniques for Smartsheet's needs
  • Delivered measurable, validated quality improvement on at least one SmartAssist agent across our defined quality dimensions
  • Expanded evaluation coverage to close the most significant blind spots in our current framework
  • Established a repeatable quality improvement methodology the broader team can apply

Compensation

  • US Base Salary Pay Range $175,000 - $245,000 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact.
  • US employees receive 12 paid holidays per year
  • Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from.
  • US Base Salary Pay Range
  • $175,000 - $245,000 USD

Benefits

  • Employer subsidized medical/vision and dental coverage for full-time employees
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • Up to 24 weeks of Parental Leave
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location.

Company info

  • Now, in our most ambitious chapter yet, we are uniting human teams with AI agents.
  • By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking.
  • Smartsheet is building the next generation of AI-powered strategic planning and work execution agents through SmartAssist, our intelligent agent platform.
  • We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully.

Equal opportunity

  • Employer:
  • Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
  • If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
  • #LI-Remote

This listing is sourced directly from Smartsheet's careers page and normalized into a canonical job model.