University Of Nevada Reno
IT Technician 5 - User Services
University of Nevada, Reno - Main Campus · Contract
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About the role
- This includes the deployment, configuration, maintenance, troubleshooting, and lifecycle management of OIT-managed computing devices and peripherals, including computers, laptops, printers, and other related technologies.
- Responsibilities may include troubleshooting hardware, software, and operating system issues
- managing endpoint connectivity and peripheral devices
Responsibilities
- Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
Requirements
- Final applications must be submitted prior to the close of the recruitment.
- Required Attachment(s)
- Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application.
Nice to have
- Experience with Microsoft Intune (Endpoint Manager), Microsoft Endpoint Configuration Manager (formerly SCCM), JAMF, Active Directory, Group Policy Management (GPMC), DeepFreeze, and LabStats.
- Experience with operating system deployment, software packaging, endpoint security practices, and device lifecycle management.
- Experience supporting large-scale endpoint environments, including shared computing labs, classrooms, and other institutional technology spaces.
- The typical work schedule is Monday through Friday from 8:00 am to 5:00 pm
- this is subject to change based on organizational needs.
- Compensation Grade
- Grade 34 (Entry: Step 01 $30.16/hr. - Step 05 $35.81)
- The Step is determined based on the Nevada Administrative Code.
Skills
- and supporting applications such as Microsoft Office, Adobe Creative Cloud, ESRI, Autodesk, and other enterprise technologies.
Compensation
- In classified service, salary is in Grade and Step.
- Salary placement above a Step 01 at initial appointment is determined based on the recruitment, the candidate's qualifications, internal equity and budgets.
- A request to accelerate salary must be approved by Human Resources and abide by the Nevada Administrative Code.
- Life insurance, generous annual and sick leave
- E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center
Benefits
- Graduation from high school or equivalent education and two (2) years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR
- A n equivalent combination of education and experience as described above.
- Rich retirement plan
- Retirement Calculator
- Health insurance options including dental and vision
- Classified Benefits
Company info
- The University of Nevada, Reno is a leading public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada's original land-grant university, the University serves more than 23,000 undergraduate and graduate students from all 50 states and 63 countries.
- Classified by the Carnegie® Classification of Institutions of Higher Education as an R1 ("Very High Research") university, it is also recognized in the Carnegie® Community Engagement classification. The University is also ranked by U.S. News & World Report among the "Best National Universities" and "Best National Public Universities." It also ranks in the top tier of the WSJ/Times Higher Education World University Rankings and the New York Times' "Top Colleges for Economic Diversity."
- Since 2009, nearly $1 billion has been has invested in advanced labs, facilities, and residence halls on the main campus. The University is home to Nevada's first medical school - the University of Nevada, Reno School of Medicine and the Wayne L. Prim Campus at Lake Tahoe, where education, research, and creative work thrive in a stunning mountain setting. The University delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics.
- The main campus is in Reno, Nevada, a burgeoning global technology hub with a vibrant midto
- The University of Nevada, Reno is a leading public research university committed to the promise of a future powered by knowledge.
- Founded in 1874 as Nevada's original land-grant university, the University serves more than 23,000 undergraduate and graduate students from all 50 states and 63 countries.
- Classified by the Carnegie® Classification of Institutions of Higher Education as an R1 ("Very High Research") university, it is also recognized in the Carnegie® Community Engagement classification.
- The University is also ranked by U.S. News & World Report among the "Best National Universities" and "Best National Public Universities." It also ranks in the top tier of the WSJ/Times Higher Education World University Rankings and the New York Times' "Top Colleges for Economic Diversity."
- Since 2009, nearly $1 billion has been has invested in advanced labs, facilities, and residence halls on the main campus.
- The University is home to Nevada's first medical school - the University of Nevada, Reno School of Medicine and the Wayne L.
- Prim Campus at Lake Tahoe, where education, research, and creative work thrive in a stunning mountain setting.
- The University delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics.
This listing is sourced directly from University Of Nevada Reno's careers page and normalized into a canonical job model.