Per Scholas
Technical Instructor (IT Support)
Cincinnati, Ohio, United States · Mid · Part-time
Sponsorship not specified$60k-$70kDetected 26 days ago
AndroidLinuxRESTData EngineeringProject ManagementSalesforceExcelCustomer SupportCommunicationProblem SolvingPublic SpeakingOrganizational SkillsMicrosoft Office
About the role
- To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings.
- You are a motivator who is personable, approachable, and socially engaging.
Responsibilities
- Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support.
- Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
- Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
- Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials.
- Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
- Knowledge of IT support and best practices and service level agreements (SLAs).
Requirements
- Required Skill Sets
- Experience with mobile device management and troubleshooting.
Nice to have
- Preferred Skill Sets
Skills
- Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.
Compensation
- For this role specifically, we are targeting a salary range of $60,000 - $70,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.
- All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year ).
- Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members
Benefits
- Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance.
- Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses.
- Per Scholas also offers a range of voluntary benefits, including:
- Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.
- Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!
- Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time!
- All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year ).
- Vacation accruals increase with tenure.
- Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.
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This listing is sourced directly from Per Scholas's careers page and normalized into a canonical job model.