The Flex
Senior Director, Revenue Strategy & Operations
New York, NY · Director · Full-time
Sponsorship not specified$265k-$315kDetected 1 day ago
ForecastingProcess ImprovementLeadershipCommunication
About the role
- We are looking for a builder - someone who thrives in ambiguity, moves quickly to structure the unstructured, and brings both strategic rigor and operational horsepower to a business that is early but moving fast.
- This is a high-visibility role that will directly shape how new lines of business grow, and will require close partnership with Sales, Product, Analytics, Finance, and the broader GTM leadership team.
Responsibilities
- Revenue Forecasting, Insights & Analytics: Own lead forecasting, pacing, and KPI reporting for the New Verticals GTM organization
- build the reporting infrastructure largely from scratch as new verticals mature.
- Operational Excellence & Process Optimization: Design and continuously refine sales processes, pipeline frameworks, territory structures, and operating mechanisms purpose-built for new verticals
- partner with RevOps to ensure optimal execution within Flex's revenue systems environment.
- build repeatable systems that can scale with the business.
- build business cases supporting go/no-go decisions, new programs, product investments, and resource allocation across the portfolio.
- Lead the Team: Develop and lead a revenue strategy and operations team supporting the New Verticals business, with expectation to grow the function as the verticals scale.
- We are growing quickly, but deliberately, with a focus on building an inclusive culture.
Nice to have
- 10+ years of experience in GTM strategy, revenue operations, strategy consulting, and/or business operations preferred
- 5+ years minimum experience in a revenue leadership role
Compensation
- Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.
- For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below.
- Flex utilizes a geographic pay differential based on a cost of labor index.
- If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone.
- $265,000 - $315,000 USD
- GTM Strategy & Annual Planning: Own annual and quarterly planning for the New Verticals business unit, partnering closely with Sales, Product, and Analytics to develop and execute clear, data-driven go-to-market strategies tailored to each vertical's unique dynamics.
Benefits
- Competitive medical, dental, and vision
- Company equity
- Unlimited paid time off + 13 company paid holidays
- Parental leave
Company info
- 10+ years of experience in GTM strategy, revenue operations, strategy consulting, and/or business operations preferred; 5+ years minimum experience in a revenue leadership role
- Proven ability to build GTM strategy and operational infrastructure in a greenfield or early-stage business context - not just optimizing what exists, but creating from scratch.
- Strong analytical expertise with the ability to pull clear, actionable insights from incomplete or early-stage data.
- Deep understanding of sales processes, pipeline dynamics, and revenue forecasting best practices, with the ability to adapt frameworks across different business models and buyer types.
- Exceptional communication skills with the ability to influence executive stakeholders and cross-functional teams across multiple business lines simultaneously.
- Comfortable operating in ambiguity - able to make good decisions with limited information and build structure around unstructured problems.
- Capable of operating at both a strategic and execution level as the situation demands; willing to roll up sleeves in an early-stage environment.
- Experience building processes and frameworks from the ground up.
- FinTech, marketplace, or network-based business experience is a strong plus; experience operating across multiple business lines or verticals simultaneously is equally valued.
- For full-time U.S. employees we offer:
- For full-time non-U.S. employees, we offer:
Equal opportunity
- Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
- equal opportunity workplace.
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